VitaDock+ Status
Published by Medisana GmbH Welcome to VitaDock+, Medisana's latest activity and health focused mobile
application!
Connect your smartphone or tablet to our VitaDock® Online
platform and synchronize your vital data. Establish a wireless connection to our
range of Medisana® Connect-enabled devices via Bluetooth 4.
Are you having issues? Select the issue you are having below and provide feedback to VitaDock+.
problems reported in the last 24 hours
Reported Issues: 6 Comments
By Eyrún 5 months ago
Vitadock website not working, can’t register or use app
By Christina 1 year ago
My vitadock app crashes on my new phone Samsung A32. It worked fine with my old one. Reinstalled several times with no result
By Liz Kirkland 1 year ago
When I set up my scales for the first time it only registered my weight. I managed to get it to measure my body fat, water content etc. later by setting it up again as Person 2. I tried to reset my vitadock+ smart scales so I registered as person 1, but my smart scales now thinks I am person 1 and person 2 so I have to tell it manually each time I use it that I am person 1. How can I reset the scales to the factory settings so that I can set it up again to automatically recognise me as Person 1 only?
By joel lepage 1 year ago
Hello I installed the Vitadock+ application (2.9.12), opened an account, received the confirmation email. Click on the link to activate the account, given my username and password, then the app asks "authorize" and the web page does not open (ERR_UNKNOWN_URL_SCHEME), I desinstale and reinstall the application, wifi 4G, location are active, can you help me, thank you
By Lisa Lammers 1 year ago
Just bought the Medisana BU 540 connect. Upon installing the app, I can’t log in or even register. The app keeps saying “you don’t seem to be connected to the internet”. And that’s it, can’t do anything else. I am connected to the internet, wifi or cellular, it makes no difference. Please fix this, I bought this one especially for the smart features and the Bluetooth connection and app……..
By Marc van geel 2 years ago
Bpw300 Bluetooth connection fails. Support=we are working on it…already for 3months
Common dislikes about VitaDock+ app
Cons
- Bluetooth stops working after a couple of times
- I have to manually input the data from my body composition into excel
- I can only view the most recent data on the Home Screen
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Common VitaDock+ Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot VitaDock+ app on iOS and Android devices. Solve all VitaDock+ app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Medisana GmbH, developers of VitaDock+.
42.11% Contact Match
Developer: medisana GmbH
E-Mail: [email protected]
Website: Visit VitaDock+ Website
Establish a wireless connection to our range of Medisana® Connect-enabled devices via Bluetooth 4. 0 Low Energy. this app+ also integrates with the Apple Health app! Welcome to this app+, Medisana's latest activity and health focused mobile application! When registration of a your new account fails via the this app+ app, please try to register via our website on your browser: this app+ ( app. Connect your smartphone or tablet to our this app® Online platform and synchronize your vital data. It is our goal to provide an app which meets your needs. Please support us improving this app+.
