Contact Amazon Relay Support

Hello, may I ask what's the best number to call if we are interested to apply at Amazon Relay? We will provide a truck and a driver together. Could you please send us an email at catt@redacted for the details, please? Thanks. Sincerely, Catherine

Hi, Somebody that I know getting local loads from WA to WA from Amazon and he said that he has this loads all the time. I got account with Amazon Relay, but I'm not seeing any loads and I don't understand what this is. I'm thinking that maybe I sing to the wrong site on Amazon and looking for the loads on the wrong site. Please help me and tell me what I need to do. I want to move truck loads on Amazon from WA to WA on my own truck. Thank you.

The insurance was updated on the end of our insurance company BUT, it still say that we need to update the insurance on the end of Amazon Relays loadboard website....cant understand why?.....I need to get in contact with someone to resolve this issue, but all the numbers are like revolving doors.

You are saying both of my account &loadboard are active then y i can not get on the load board

I Have prolems with my amazon relay account

I cant seem to get anyone to help mewith my amazon relay i used to see the load board not i cant to whom this may concern is it possible that someone can call me at 6015296633 to help my amazon relay thank you

I want to know the status of my account It’s been 3 days since I signed up and no answer yet.

yevo 1 semana con la cuenta bloquia,por poner mal la contrasena y nadie responde e llamado a varios numero nadie ase nada es una falta de respeto lo que tienen,no puedo restablecer mi contrasena por que ustedes me la blquiaron,espero y me alluden

Relay contact for onboarding/set up. They will reject your applications even if carriers meet all onboarding and Insurance requirments BECAUSE FEW PEOPLE AT AMAZON ONBOARDING ARE UNDER BIG COMPANIES PAYROLL. THATS A FACT!! Their compliance - insuranceses COI should be sent to Registry Monitoring Insurance Services (RMIS) owned by Truckstop.com. They handle insurance requirements for Amazon. Contact Info: onboardwithrelay@redacted amazon-engagement@redacted atscompliance@redacted relay-canada@redacted Good Luck!

I have tried to apply on the Amazon Relay website and I couldn't because the site comes up blank. how could i apply pir please?

I missed the Call, I’ve sent Numerous emails I’ve never heard of such a large company not leaving Voicemails or a Direct Contact for someone to call you back?? Does anyone have any direct number to reach Amazon Relay

My application was rejected I have tried everything. I sat by my email and My phone day in and out waiting on some type of correspondence and the only thing I received was my application was rejected and that I missed a phone call. Can someone please help me get set up. I would really like to speak with someone on a call to complete this on boarding if its even still a chance. 913 850 1262

Hello, I'm trying to get setup with Amazon relay. I up my insurance but can't get setup. Can someone please call me at 2055001230 thanks.

I need to submit the renewal insurance but i dont know how to do it. Can someone assist me, please?

Need help getting my AMAZON Relay account approved. No one has called me 803.463.2892

I can not found loading from any Amazon help me please [443] 829-9088

Hi everyone! For those who meet all the requirements but can't get through the registration process message me on Telegram @aridrama.

rialto ca warehouse last week they damage my driver trey made a claim but i don't know where to call and where to submit claim to fix my trailer

need someone to call me about a load the ID is111HLWJST my number is 501-291-7829 asap please been trying to talk to someone every since 10pm

I have submitted the application before 7 days and still no answer..Please someone can tell me whats going on? Thanks

just checking on status of application

My company account has been suspended Can you call me at 401-273-9440 or e-mail me back and tell me WHY

Can Someone call me to finish Relay for Carrier Onboarding. I HAVE some problem to finish it. 216-609-2567 Sam

how to add track 26 ft to my account pleas

People using illegal bots to book trips automatically, some of them are they even bragging it while they are at unloading place. This can be avoided if amazon will add captcha but apparentlly someone is benefiting from all of this. I have reported it in the past and now but no measures are taken. The most common area that you can observe where autobooking is used are BHX4,LCY2 and Luton area. As a daily driver and booking your own trips, you have no chance against that.

Amazon Relay app is not working since it updated. I can’t open app to get my loads. I have tried getting help but no one seems to know what to do. I shouldn’t have to pay someone to get the app working again.

It’s more than 1 month since I first applied for Amazon carrier, I’ve updated the insurance on the amount was necessary, I’m paying more for my insurance. It was supposed to take 2-4 business day, i never got any answers for them, and when I go my account it show me APPLICATION INCOMPLETE - Status MISSING INSURANCE INFORMATION, updated the insurance information and sent back, with no answer, only when I sent a copy of my COI then sent me an e mail back telling me Amazon DOES NOT accept any documents sent to them, they try to contact my insurance agent with no response. My insurance agente is open to be contacted and send all the information and documentation necessary. I’m asking Amazon WHO IS YOU THIRD-PARTY COMPLIANCE? I need this answer to inform my insurance agent and have this issue fixed. With no answer for our question is very disrespectful !!!!!

cant log to my account.someone help me pls.

My insurance company need the address, email and phone number to send the certificate holder of insurance.

No se qué pasa con mi aplicación , hace mas de 8 días que la sometí y no he residido ninguna respuesta

Hey, we got an issue with relay app, we can`t start new route cause of recent load has been cancelled. From our side we did everything but it doesn`t works.

I applied for amazon relay load board and my DOT, authority and all insurance info is in compliance but it has been over a week and it still says pending.. can you help with this?

Llevo un mes esperando repusta de Amazon que dice que no tengo el seguro que ello esijem pero tengo Todo lo que nesecitan nesecito ayuda temgo todo estoy ready para empezar

I submitted a application on 3/15/2021 and I haven't received a response it just says pending what do I do

I was hauling the loads for Amazon Relay booking them loads through Relay Load Board. Suddenly after 6 month of work we done with Amazon my Relay Account was suspended and load board access has been revoked, however I had completed loads with Amazon and they do not pay me a cent. There are 2 weeks passed already, I still did not get paid for the work I did. Amazon must pay my labor, fuel surcharge and agreed rate per mile as I completed all the booked loads. Please help me to get my money from them. My SCAC: AGOLW and Phone # 3308280008. P.S. I have all the evidence, proof of delivery, BOLs, screenshots of completed loads and etc. to support all above said. Thank you

I can’t login to Amazon relay for availability for load

How do i pull freight for Amazon I own my own trailer..need to speak with someone

I'm trying to get threw I'm sending u guys my dot number 3502918 and my Mc number 1156875 it keep saying in compliance. Compliance of what all my numbers are active

How can I invite another driver to my relay?What option do I use?

Can you please help me 9045256423

My relay account was suspended. How can I reinstated?

Load 116GMG8RX WAS ASSIGNED TO 2 CARRIERS , I REQUESTED LOTS OF PHONE CALLS BECAUSE MY DRIVER IT WAS ALREADY IN HIS WAY WITH THE LOAD SO ROC ASSIGNED ME LOAD NUMBER 112YN422Q AND THE DRIVER HAD ISSUES WITH THE RELAY APP THAT WHY HE COULDNT SCAN BUT I HAD GIVE ROC THE AARIVED TIME AND DEPARTURE AND MY DRIVERNEVER WAS LATE ON ANY OF THIS STOP HE WAS AHEAD. LOAD NUMBER T112G6FJH5 WAS CANCELLED BY ROC MISTAKE , I REQUESTED A LOT OF CALLS FROM ROC , THEY TOLD ME THAT WAS ASSIGNED TO ANOTHER CARRIER AS WELL . HOW I GOING TO BE PUNISHED WITH MY SCORE IF THIS WASNT MY FAULT IF THE ISSUE WAS FROM AMAZON RELAY APP AND ROC.. I BEING WORKING REALLY HARD TO HAVE MY SCORE IN REALLY GOOD STANDARDS I NEED SOMEONE TO HELP ME TO FIX THIS , THEY TOLD ME NUMEROUS TIME THOSE MISTAKE WASNT GOING TO AFFECT MY SCORE BECAUSE IT WAS ROC AND THE APP MISTAKES I SHOULDNT BE PUNISHED... someone can help me to have my load board back

i did load for you in december.load 115mcl9pg.bol fba15tpql702.amazon po id 24s9mpaa.what i can do to get pay for this load?

Do o have to have a dba or a LLC to start driving with you guys because I went and got a dba

I would like to know who he is, irresponsible who is using my account, because I did not take that load because my truck is broken, I am going to take this in front of the news and I have the proof, that my truck is in the International dealer fixing since Thursday, and it is not the first time that you use my account illegally tell me how using me account Amazon Dispacher or Oder person have access to the account you are bad

Hi. I am having a problem with the carrier registration for Amazon. I cannot pass through the company detail section saying I need the same email on my DOT as should be my Amazon account. The emails are the same yet, I get the error. Kindly assist. Thank you.

Have no idea how to 📞 some body ,everything is trhu email and thru this sistem i don't see any help {im done}with this company (insurance to expensive) no help at all they're worst then all timers,

Can I complete application Every time I do insurance information it will not except

FOR THE PEOPLE THAT ARE CHARGING $150 TO $300 TO FIX AN AMAZON ACCOUNT ISSUE IS THE FUNNIEST SHIT I HAVE EVER HEARD. WHY WOULD ANYONE PAY MAXIMUM OF $300 TO FIX SOMETHING AMAZON CAN FIX FOR FREE. TALK ABOUT BEING A BOTTOM FEEDER LOL.

I have a Problem and i can’t get the load board and the relay apps not working for me last two days and I did try ask for help at support center they told me to Erase both the load board and the relay app plz help me get it

Hello,I’ve been emailing Amazon for a week now.All of my insurance coverage is by one company and that section of the application won’t allow me to continue because my insurance coverage and policy numbers are the same in each section. I’ve emailed you guys several times. Please advise thank you

It's seems like Mr Amazon relay load board want allowed me to books any loads . A friend of minds get right on Amazon relay loads boad and he see alot of loads. I want to know did I do something wrong with Amazon relay on delivering the Loads. I'm very interested and dedicated and dependable to be a driver for Amazon relay. It's just I'm not able to book any loads. And sometimes they come to my email address soon as I clicked on the load board it's say it's not available. I mean soon as I see on my email address I have notifications on my email address. I'm stressed out because I can't be successful with booking loads for Amazon relay

Amazon is playing with people, I will never ever recommend anyone to this stupid Amazon, the all system is trash, they hire people unskilled. You do your job to get pay is a problem, you don’t know who to ask, the only thing you will get from your clam.is not approve. They are so ridiculous. I hate the all system.

Can we haul for you with a 25’ flatbed?

Won’t let me sign up with my CA number. I don’t have the MC

I started an application about a week ago. Realized I had to get more insurance, so I never finished.Now I have the insurance but it doesn't accept my dot number

Has anyone answered any of these questions i to have the same questions

How can you be a company as big as amazon and not have customer support for amazon relay it is much needed especially with how many issues they have with signing up. It’s such a nuisance

If you need help with Amazon Relay account - we can help! Our fees are $150-300 depends on the issue. Call 847-440-2266

I am constantly getting notifications about amazon loads in Michigan and other places...my terminal is in Baltimore....this is sonstant please advise or call as to what I need to do 443-925-5663

Busco alguien que puedo hacerme la aplicación y me de asesoría gracias

If you need help with Amazon Relay Setup - contact me on FB or direct line 847-440-2266

Home base is Florida would like info/details on dedicated lane freight availability in the Southeast.

My account got suspended because of my truck broke down while I was working contract. I had to cancel the next day trip because it took 2 days for my truck to get fixed. Its been 6 weeks now since they blocked my account I did call them and email them thousand times to see if they going to re open my account but no body has an answer. If you trying to work for amazon make sure not to cancel a load even though your truck broke down.

Just have a few questions before I decide if I want to sign on

I am a intrastate carrier with a dot# and a Georgia MCA # but no MC#. How can I sign up to do Georgia only loads?

I been trying for over a week to sign on to Amazon relay with the insurance coverage that is required and I'm still not getting pass the insurance section...its kind of getting frustrated...due to theres no customer service that I can call to walk me thru this process.

Yes I've been trying to reach you guys to reset up my relay app because i cannot get into it and its been about a month now and I'm just ready to go to work thanks

As with many others/previous comments, I have the required insurance, in the correct amounts and properly inputted the information. I continually get the same error message and no way to contact a live person to either correct or explain Amazon's strategy for allowing this know issue to persist. Would love to get this opportunity going as fast as possible. Thank you in advance.....

We dont see the load board option in our admin dashboard anymore, who do we contact in this cases?

Need Help

Trying to sign up to do loads, saying my company info doesn’t meet requirements. Would love to speak to a person. (336) 575-9669. I’ve sent several emails also

I want to put the application for weeks trying to update my insurance information on their side. All my insurance coverage is from one company and that section of the application does not allow me to continue because my insurance coverage and policy numbers are the same in each section. I have emailed you several times to no avail; go a month now and pay the additional insurance and cannot continue. I need your help

i am having the same issue as everyone else when submitting the insurance coverages. Can someone help? do anyone answer you on this website? seems like a known issue. it keeps giving me an error message. i have the right insurance requirements. i even had my agent to login and it’s giving her the same error. please help

I need to cancel a laod and don't no how

I am least to Amazon now have questions can't get ahold of anyone 720 624 9800

To whom it may concern, not sure if this is the correct email for Amazon relay. But since I signed up I haven't been getting any emails or information about short term contracts loads. I have a few colleagues who says, they're getting weekly emails about short term contracts. Who can I reach out to? Thx!

Hello, I an interested in becoming a relay partner. Information is needed regarding registering. Thank you.

ARE THERE ANY REQUIREMENTS ON HOW OLD THE TRUCK MAY BE?

I’ve been emailing Amazon for weeks trying to get them to update my insurance information on their side.All of my insurance coverage is by one company and that section of the application won’t allow me to continue because my insurance coverage and policy numbers are the same in each section. I’ve emailed them several times to no avail; going on a month now and paying for the additional insurance and can’t proceed. Very frustrating.

I am trying to be a Carrier with Amzon but when I wanted to put my insurance information Amzon on file got my old insurance information can I send you my new insurance certificate so we can update the information

I have no assist with using the amazon board!! no help what so ever.....

Amazon insurance requirements is 2million not 1million

Whats wrong with the registration process, it keeps rejecting my insurance without contacting the insurance company????is there a way of contacting a human being or actually physically sending the documents

Please assist me. I have my MC/ USDOT all requirements and unable to get picked up by Amazon. I now have 1M limited liability policy and a new startup company. I have (2) Isuzu box trucks 16’-17’ road/work ready cream of crop certified, (860)201-6446

I have problems to create my account and I would like to talk with any person who can help me or answer my questions. Thank you.

My amazon relay app will not update. It stays frozen in the update mode. I tried powering the ELD off and on, it didn't help. Can you help me update app?

I increased my liability to $1M and went to login to become a carrier for Amazon as an owner operator and I was declined. Please assist me no dui no dwi . I have all the requirements except for drug & alcohol. I tried paying for it other day say my GVW 14500

I have DOT and MC number, I try to fill out the application to apply the Owner Operator with Amazon, but I don't know why I can't go through. Can you help me? Thank you! My number is (917)969-0492.

I AM INTERESTED IN BEING A PARTNER OF AMAZON RELAY I HAVE A 26FT TRUCK BUT I HAVE NOT YET PROCEEDED WITH THE REQUERIMENTS I WOULD LIKE TO CONSULT BEFORE I HAD A DUI 5 YEARS AGO THAT AFFECTS TO WORK WITH AMAZON RELAY

I would like to haul for amazon. I want to know if I can do it without a MC number. I only drive in California so I only have a CA number.

Am trying to register with relay freight, I am authorized for property and fully insured but every time I tried to register my company keeps telling me that I do not meet the requirements. Please do tell me why? thank you and hope to hear from you soon..

I can see my contracts page its blank it says no loads please help me

Hi, my name is Nilufar Muhtarova from Parizoda Trans Inc, it's been 2 weeks since I registered in Amazon Raley, I updated insurance information it still says insurance missing, there's no phone number that I can call and find out what is exactly missing can someone call me please

Have the same issue after signing in, just a white screen. Hopefully they are hiring! I didn’t buy a truck just for a driveway decoration.

We have attempted to sign in to our relay account for 24 hours now. It keeps taking us to a blank white screen. We have tried on 2 different laptops and two different phones. please help

I have attempted to sign in to my relay account for 24 hours now. It keeps taking me to a blank white screen. I have tried on 2 different laptops. please help

Won't let me put my dot or mc numbers in and now it's just a white screen.

I have attempted to sign in to my relay account for 24 hours now. It keeps taking me to a blank white screen. I have tried on 2 different laptops and 4 phones.

I keep getting a blank screen when I try to set up for amazon relay. Please contact me at (919) 381-2449