Amazon Seller Status

Last Updated on 2024-12-16 by AMZN Mobile LLC

I have a problem with Amazon Seller

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⚠️ Most reported problems ⚠️

Not working

33.3%

Something else

33.3%

Account

16.7%

24 hour clock ⏰

- Unable to differentiate which items have sold

- Unable to adjust advertising costs or PPC budgets

- No phone number to call for assistance

- Communication feature is hard to use and unclear whether messages are sent

Logan I Cramer Nunez 2022-12-04

Amazon seller app has not worked for me in 2 months. Just constantly reloading the page no matter what I do.

Kaylee 2022-11-18

Amazon seller app keeps crashing. Won’t stop swiping. I deleted and reinstalled the app and it still does it. Can’t click on anything in the app.

Showing 1-2 of 2 reported issues:

Common Amazon Seller Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Amazon Seller network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Amazon Seller App
1. On android, goto Settings » Amazon Seller » click [Force Stop]

Clear Amazon Seller App Cache and Data:
1. On android, goto Settings » Apps » Amazon Seller » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Amazon Seller.

On android, goto Settings » Apps or Manage Apps tab.
Click Amazon Seller » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Amazon Seller » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Amazon Seller