Amazon WorkDocs app not working? crashes or has problems?

Amazon WorkDocs Status

Published by AMZN Mobile LLC on 2023-06-08

Amazon WorkDocs delivers secure enterprise storage and sharing with strong
administrative controls and innovative markup capabilities that improve employee
productivity. The Amazon WorkDocs iOS client allows access to your work
documents from anywhere.

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Reported Issues: 1 Comments

By Jogi Singh 1 year ago

Unable to uninstallAmazon Workdocs v 1.2.1332.0...just remains on the screen and there is no uninstaller in control panel

Common dislikes about Amazon WorkDocs app

- Login times out after two days

- Can't open any files

- Lost documents when trying to import documents

- Doesn't upload while not the primary app

- Doesn't successfully continue to upload when "deselected"

Have a Problem with Amazon WorkDocs? Report Issue

Common Amazon WorkDocs Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Amazon WorkDocs app on iOS and Android devices. Solve all Amazon WorkDocs app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Amazon WorkDocs iPhone Issues and Solutions

Amazon WorkDocs iOS app crashes, not working, errors
Amazon WorkDocs iOS app network issues
Amazon WorkDocs on iOS has black/white screen

Amazon WorkDocs Android App Issues and Solutions

Amazon WorkDocs has errors/crashing/not working
Amazon WorkDocs server network connectivity issues
Amazon WorkDocs has black screen

Amazon WorkDocs iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Amazon WorkDocs app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Amazon WorkDocs app crashes or not working on Iphone (iOS):

Close and restart the Amazon WorkDocs app on iPhone
Update Amazon WorkDocs app to the Latest Version for iOS
Uninstall and reinstall Amazon WorkDocs iPhone app
Update your iPhone to the latest iOS version

Fix Amazon WorkDocs on iPhone unable to connect to server/internet connection issues::

To resolve Amazon WorkDocs network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Amazon WorkDocs black/white screen (blank screen) on iPhone:

Follow the Amazon WorkDocs iOS app troubleshooting guide Here →

Amazon WorkDocs Android App Issues and Solutions

Fix Amazon WorkDocs not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Amazon WorkDocs app issues:

Force Stop the Amazon WorkDocs App
1. On android, goto "Settings" » click Amazon WorkDocs app. » click "Force Stop".

Update Amazon WorkDocs to the latest version on PlayStore

Clear Amazon WorkDocs App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Amazon WorkDocs app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Amazon WorkDocs.

Fix Amazon WorkDocs unable to contact server/ Amazon WorkDocs internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Amazon WorkDocs » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Amazon WorkDocs » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Amazon WorkDocs on android.

Solve Amazon WorkDocs black/white screens issue on Android:

Follow the Amazon WorkDocs android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AMZN Mobile LLC, developers of Amazon WorkDocs.

100% Contact Match

Developer: Amazon Mobile LLC

E-Mail: [email protected]

Website: Visit Amazon WorkDocs Website

81.25% Contact Match

Developer: Amazon Mobile LLC

E-Mail: [email protected]

Website: Visit Amazon Mobile LLC Website

About this app

By downloading, installing, or using Amazon WorkDocs, you agree to the Customer Agreement [aws. amazon. com/agreement] and AWS Privacy Notice [aws. amazon. com/privacy]. Amazon WorkDocs delivers secure enterprise storage and sharing with strong administrative controls and innovative markup capabilities that improve employee productivity. The Amazon WorkDocs iOS client allows access to your work documents from anywhere. You need to have an Amazon WorkDocs account in order to use AmazonWorkDocs. If you already have an AWS Customer Agreement, you agree that the terms of that agreement govern your download, installation, or use of this product.