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Are you having issues? Select the issue you are having below and provide feedback to ShinePay.
By Dwain Boston 8 months ago
I accidentally deposited 200.00 to my account. I was only trying to 20.00. The app won't let me get into the refund Options. I need my money refunded
By Allison 1 year ago
Shinepay will not send money to the machine after scanning. Just spins. I've rebooted, reinstalled and get the same reasults.
By Corey Hampton 1 year ago
I cant log into our account to check on income.
By Christina 1 year ago
The Qr code is never found when I try scanning it and I tried entering number manually but get the message "machine not found".
By Tim Johnson 1 year ago
I scan machine, app shows I have money in account, verify’s machine #. Tells me to start machine, I press start machine, app then tells me it can’t find machine
By Tim A 1 year ago
Landlord installed this in laundry room. Just installed the app and made a deposit. Scanned the 2 different machines with QR code and received message "does not recognize machine". Tried entering the numbers manually and got the same message. Emailed support asking them to put my money deposit back onto my card. Will wait and see what happens. Also got a warning page about their website saying that it is not secure and not to enter any credit or debit card numbers.
By Katelyn 1 year ago
App is not transferring my funds to the washer/dryer of my facility. I have a remaining credit of $91.25 and am not able to use. I contacted ShineApp twice already, and I still have not received a response from a real person. Please fix this issue.
By Tanya Swanson 1 year ago
confirmed email with phone support, and reset password, but it's still telling me to confirm email.
By Jackie 2 years ago
I had to download the app on my new phone. Now you t only allows a 25.00 deposit as opposed to being able to choose an amount
- Dryer didn't accept funds from the app
- Glitch when logging out and logging back in
- Never worked in 8 months
- Machine said it was on but didn't start
- No response from customer service for refund
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Complete guide to troubleshoot ShinePay app on iOS and Android devices. Solve all ShinePay app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at THE HARVEST COLLECTIVE LLC, developers of ShinePay.
100% Contact Match
Developer: ShinePay
E-Mail: [email protected]
Website: Visit ShinePay Website
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