ShinePay app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
24.4%

Crashes
22.2%

Something else
20.0%

Connection
17.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of ShinePay Problems 😠👌🔥

- Dryer didn't accept funds from the app

- Glitch when logging out and logging back in

- Never worked in 8 months

- Machine said it was on but didn't start

- No response from customer service for refund

  9 Reported Issues: 😵🆘🛟🚨📢

Dwain Boston
2023-08-13

I accidentally deposited 200.00 to my account. I was only trying to 20.00. The app won't let me get into the refund Options. I need my money refunded

Allison
2023-04-11

Shinepay will not send money to the machine after scanning. Just spins. I've rebooted, reinstalled and get the same reasults.

Corey Hampton
2022-10-17

I cant log into our account to check on income.

Christina
2022-10-06

The Qr code is never found when I try scanning it and I tried entering number manually but get the message "machine not found".

Tim Johnson
2022-08-29

I scan machine, app shows I have money in account, verify’s machine #. Tells me to start machine, I press start machine, app then tells me it can’t find machine

Tim A
2022-06-11

Landlord installed this in laundry room. Just installed the app and made a deposit. Scanned the 2 different machines with QR code and received message "does not recognize machine". Tried entering the numbers manually and got the same message. Emailed support asking them to put my money deposit back onto my card. Will wait and see what happens. Also got a warning page about their website saying that it is not secure and not to enter any credit or debit card numbers.

Katelyn
2022-05-30

App is not transferring my funds to the washer/dryer of my facility. I have a remaining credit of $91.25 and am not able to use. I contacted ShineApp twice already, and I still have not received a response from a real person. Please fix this issue.

Tanya Swanson
2022-05-26

confirmed email with phone support, and reset password, but it's still telling me to confirm email.

Jackie
2022-03-30

I had to download the app on my new phone. Now you t only allows a 25.00 deposit as opposed to being able to choose an amount

Showing 1-9 of 9

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Common ShinePay Problems & Solutions. Troubleshooting Guide

     


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at THE HARVEST COLLECTIVE LLC, developers of ShinePay.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit ShinePay Website

Privacy Policy: http://www.shinepay.co/privacy

Developer: ShinePay




About this app

Tired of digging around for Quarters? this app allows you to pay for laundry with an app.  Forget quarters forever and get this app today!