Find a Grave Status
Are you having issues? Select the issue you are having below and provide feedback to Find a Grave.
problems reported in the last 24 hours
Summary of Find a Grave Problems 😠👌🔥
• People using the tree to make memorials without being family members.
• Cannot create a memorial for those who were cremated.
• People creating memorials within 24 hours of the person's death.
• People adding incorrect information to the memorials.
• People becoming defensive when incorrect information is pointed out.
15 Reported Issues: 😵🆘🛟🚨📢
Keeps freezing with errors to close
I have repeatedly asked you to take down the find a grave page someone put up about my husband and you will not respond .Sullivan Boyd Hames. 250101096 .I do not want it posted on this website.
Find a grave does not accept password I've used for years.I go to forgot password, Says it will email me a blog to change it and haven't got one for a week or so.
When using the search box my keyboard will not pop up so that I can type in the name.
Can't log into app, but I can log into the website with the same credentials just fine. The app has never performed well.
When searching on app the keyboard pops up and it wouldn’t allow me to type.
Website comes up and I enter a name, then the "search" does not work and the screen renews a blank. I have pressed the Register, Login and all other ones but nothing happens.
I keep getting a lot of images failing to upload to memorial page, images appearing twice, and cannot access site on pc, trying to add a memorial page will freeze.
Keep getting, Server error occurred while getting Cemeteries. If the problem persists contact Find a Grave. Cleared my cache and still get the same message
I GPS over 2500 headstones at Prospect Hill cemetery in Cassopolis Michigan and noticed they all take me to the same spot. I am now at Gracelawn cemetery in Elkhart Indiana and noticed it’s doing the same thing. Why is the GPS not working? Why is it taking me to one spot in the cemetery?
I can’t put a grave location for a search.
App won’t load Cemeteries memorials or upload the pictures I took this morning. Just says upload failed on all images.
Sometimes when I try to link family members, after I fill in all the info and hit save suggestions a page comes up that says "can't find the page you are looking for" error 404 Help!!
I can't get into ur site says wrong user credentials , I guess I've forgot password or something !?Would very much like some help ,I'm locked out !?
Network error
Have a Problem with Find a Grave? Report Issue
Common Find a Grave Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Find a Grave app on iOS and Android devices. Solve all Find a Grave app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ancestry.com, developers of Find a Grave.
The Find a Grave app is a great way to use and add to the world’s largest free online collection of burial information. Easily add information for multiple graves by photographing and then uploading them for future transcription. Find and visit a loved one’s final resting place anywhere, anytime. Quickly search more than 180 million graves in half a million cemeteries around the world. Add a new memorial or a photo and GPS location to an existing memorial. Request a headstone photo or snap one yourself and share it instantly. Honor your ancestors by creating memorials. All this and more with just a few taps.
