Are you having issues? Select the issue you are having below and provide feedback to CQ Hotels.
- Unable to use iPhone as a remote
- Key function doesn't work
- Unintuitive
- Constantly asks for relogin
- Reservation fields are wonky
- Connection error message and app freezes on opening image
- Password doesn't work
- Unable to locate reservation for online check-in
- App doesn't work as room key or TV remote
- Regularly crashes
- Constantly redirects to website
- Clunky and poor layout
Complete guide to troubleshoot CQ Hotels app on iOS and Android devices. Solve all CQ Hotels app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CQ Hotels, developers of CQ Hotels.
The early bird gets the room with mobile check-in*, the fastest way to make sure your room is ready and waiting upon arrival. Time to go? We’ve loaded our app with tons of curated travel ideas culled right from our resident hotel staff, so you can eat, shop and be entertained in your city without missing a beat (or a must-see attraction). When it’s time to book your next stay, we keep things short and sweet. Just open CQHotels , switch to the key page, and hold your device to your room’s door lock to open. You can even book a TripAdvisor tour or open Uber right from our app—just click on one of our handpicked destinations and the address fills in automatically. It’s one less thing to carry—and one less thing to keep you waiting when you arrive. Take that, jet lag. It’s like your personal assistant and our concierge got together to make sure you never have to lift a finger—except to tap your phone. Simply launch CQHotels on your mobile device to see what's on TV, and tap to change the channel. Travel lighter when you use your smartphone as your mobile room key. Say hello to the new CQ Hotels app: your way to a smoother stay at any Club Quarters Hotel. Quickly check-out on CQHotels (so you can handle that conference call you just got added to. With the option to securely save your name and address to your CQ Rewards profile, you can make your next reservation more quickly than ever before. Less forms to fill, more time to pack. Love a little television, but hate fumbling for the room’s remote? Chilling out just got a little more chill. Because when you finally have some down time, the last thing you want to do is waste time.