Hoop Status
Are you having issues? Select the issue you are having below and provide feedback to Hoop.
Problems reported in the last 24 hours
Summary of Hoop Problems 🔥
- App is starting to fall apart
- Won't load people profiles
- New update messed up user's profile
- People can get scammed
- Daily rewards have been reduced to 100
- Only allows users to take 3 pictures
📋 45 Reported Issues:
I spend diamonds but I got no replays like before
Исчезли мои сообщения и люди. Которые меня лайкнули
Исчезли мои сообщения и люди. Которые меня лайкнули
I can’t get any likes and I when I open messages I have black screen
Перерастали приходить лайки и черный экран в переписках,ничего не показывает
I liked profiles of different people but don't get requests, but previously I got them
i can’t send massages to people
Not adding people not working
the app has been having bugs for two days now, none of my requests got accepted and i haven’t been receiving any requests for the past two days, very weird because i always receive requests and mine get accepted
Hi so I keep trying to watch an add for gems and it says I get them but they don't show up, how can I fix it
I used to make a lot of freinds on this app but right now no matter how many people I spend diamonds on, nobody accepts and I also recieve 0 requests. It has to be a bug or something. (Spent 500 diamonds literally adding every person who showed up and nobody accepted)
I have been adding friends and getting replies but now no matter how many I add my request area is always empty
I’ve been using the app since 2023 July and it always worked well but now its been like 4 days since i dont get any requests and none of the requests i sent were accepted and i used to get requests everyday, every hour🙃I tried reinstalling but it didn’t work…
No matter how many requests I accept the friends chat area would always be empty how do I fix that?
No body accept my friend request
for 2 days I can't load the ads where you buy diamonds for free solve the problem or if anyone here knows how to help me, I have internet and I deleted the app but it still doesn't work.
I have had this app for a long time now. I am level 79 and have made lots of friends on this app. But like 5 months ago it random Just quit giving me any more matches even through I was using thousands of gems a day. I still have been getting on the app occasionally to see if it was fixed but nothing. I have tried deleting but no success.
My advert didn’t show just showing searching since
it doesn't cost me gems to add people, it also shows me people i have already added before
Friend requests don’t show up but the exclamation point does
it keeps showing that there no more friends to discover
my hoop account says "no new friends to discover, come back later" it's been like that for too long i need new people to talk with, idk if it's my phone or the app. i would appreciate if u guys can help:)
It says I have no new friends to discover and this has been like this for at least 6 months
no more new friends to discover at the moment. come back later.. i'm having this problem about 2-3 weeks. idk how to fix it. thanks for advice
I keep getting “no new friends” every time I open the app.
It won’t show me profiles at all, it’s saying no more new people to discover every i open the app
How can I fixed this No more new friends to discover at the moment. Come back later
I watch the free videos for gems and do the quizs but they don’t ever go onto my account and i’m stuck at 0
i have black screen with loading circle and text unauthenticated
I want to verified my Hoop account
It showing me that I can’t add anymore friends for the past 4 days now
Whenever I load onto app it loads for ages and says it’s Unauthenticated
As soon as I open the app it says in red at the bottom of the screen "unathanticated". I restarted my phone, deinstalled and installed hoop but nothing worked.
Hi in hoops it been saying no more friends to discover from weeks ago how do I fixed that.
Not working
i had this app a few months ago i just redownloaded it last night and it just keeps saying “no more new friends to discover at the moment. come back later” so i deleted it and then downloaded it again and it didn’t do anything idk how to fix it🤷🏼♀️
i had this app a few months ago i just redownloaded it last night and it just keeps saying “no more new friends to discover at the moment. come back later” so i deleted it and then downloaded it again and it didn’t do anything idk how to fix it🤷🏼♀️
I open the app and it just stays on the loading screen it won’t even she the login
no more new friends to discover at the moment. come back later.. i'm having this problem about 2-3 weeks. idk how to fix it. thanks for advice
It’s says since last week that there’s no more friends to discover at the moment and that I have to come back later
Watching ads doesn't work it keeps on loading And tells me no friends at the moment come back later
Hi there in the hoop app for days now it’s been saying “no more new friends to discover at the moment. Come back later” it’s been like 2 weeks now any ideas how to fix it?
My app is not opening. It seems to keep loading like forever
Watching ads doesn't work, it just says loading but never loads in the ads
I recently downloaded the app and there is one profile that keeps showing up for me, and when it does the app becomes unresponsive without fail. The profile is called Haley🧡🥱, and I don’t know what to do since I can’t use the app when the profile shows up, and sometimes it’s the first profile that loads.
Have a Problem with Hoop - make new friends? Report Issue
Common Hoop Problems & Solutions. Troubleshooting Guide
Table of Contents:
Contact Support
Verified email ✔✔
E-Mail: hello@hoop.photo
Website: 🌍 Visit Hoop Website
Privacy Policy: https://hoop.photo/privacy/
Developer: Hoop app
‼️ Outages Happening Right Now
-
Feb 19, 2025, 12:37 AMa user from Givet, France reported problems with Hoop : Not working
-
Feb 15, 2025, 08:57 PM
a user from Baku, Azerbaijan reported problems with Hoop : Not working
-
Feb 14, 2025, 08:32 PM
a user from Dammam, Saudi Arabia reported problems with Hoop : Not working
-
Feb 11, 2025, 10:22 PM
a user from Esslingen am Neckar, Germany reported problems with Hoop : Not working
-
Feb 11, 2025, 03:57 AM
a user from Khabarovsk, Russia reported problems with Hoop : Crashes
-
Feb 10, 2025, 11:18 PM
a user from Sochi, Russia reported problems with Hoop : Not working
-
Started 13 seconds ago
-
Started 9 minutes ago
-
Started 15 minutes ago
-
Started 17 minutes ago
-
Started 22 minutes ago
