Hoop app not working? crashes or has problems?

Hoop Status


I have a problem with Hoop

Are you having issues? Select the issue you are having below and provide feedback to Hoop.



⚠️ Most reported problems ⚠️
Not working
66.0%

Something else
9.5%

Account
7.7%

Crashes
5.7%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
A
Aidan:

My account is frozen and I can’t send any friend requests

E
Elaina:

Cant find all my friends and conversations i’ve had

H
Heimdall:

I can’t get any likes and I when I open messages I have black screen

M
Maria:

I liked profiles of different people but don't get requests, but previously I got them

V
Veronica:

i can’t send massages to people

R
Rick:

Not adding people not working

📋 43 Reported Issues:

A
Aidan 2025-03-21

I can’t request any friends and it seems like my account has been frozen. Hoop+ not working

R
Ranya 2025-03-05

J'ai un problème. Je n'ai reçu aucune demande d'ami depuis plus d'un mois et j'ai supprimé les demanJ'ai un problème. Les demandes d'amis n'apparaisse

Q
QN 2025-02-14

I spend diamonds but I got no replays like before

Ирина 2025-02-11

Исчезли мои сообщения и люди. Которые меня лайкнули

Ирина 2025-02-11

Исчезли мои сообщения и люди. Которые меня лайкнули

Вика 2025-01-12

Перерастали приходить лайки и черный экран в переписках,ничего не показывает

L
Luxi 2024-06-22

the app has been having bugs for two days now, none of my requests got accepted and i haven’t been receiving any requests for the past two days, very weird because i always receive requests and mine get accepted

H
Harrison 2024-06-10

Hi so I keep trying to watch an add for gems and it says I get them but they don't show up, how can I fix it

A
Aime 2024-03-15

I used to make a lot of freinds on this app but right now no matter how many people I spend diamonds on, nobody accepts and I also recieve 0 requests. It has to be a bug or something. (Spent 500 diamonds literally adding every person who showed up and nobody accepted)

E
Emir 2024-03-14

I have been adding friends and getting replies but now no matter how many I add my request area is always empty

M
Maria 2024-02-18

I’ve been using the app since 2023 July and it always worked well but now its been like 4 days since i dont get any requests and none of the requests i sent were accepted and i used to get requests everyday, every hour🙃I tried reinstalling but it didn’t work…

C
Carolyn 2024-01-14

No matter how many requests I accept the friends chat area would always be empty how do I fix that?

S
Stacey 2023-08-21

No body accept my friend request

V
Vlad 2023-08-06

for 2 days I can't load the ads where you buy diamonds for free solve the problem or if anyone here knows how to help me, I have internet and I deleted the app but it still doesn't work.

J
Jedidiah 2023-08-05

I have had this app for a long time now. I am level 79 and have made lots of friends on this app. But like 5 months ago it random Just quit giving me any more matches even through I was using thousands of gems a day. I still have been getting on the app occasionally to see if it was fixed but nothing. I have tried deleting but no success.

S
Stacey 2023-07-28

My advert didn’t show just showing searching since

R
Roan 2023-06-13

it doesn't cost me gems to add people, it also shows me people i have already added before

H
Hailey 2023-06-03

Friend requests don’t show up but the exclamation point does

N
Nayla 2023-05-23

it keeps showing that there no more friends to discover

N
Nayla 2023-05-15

my hoop account says "no new friends to discover, come back later" it's been like that for too long i need new people to talk with, idk if it's my phone or the app. i would appreciate if u guys can help:)

M
Miller 2023-04-19

It says I have no new friends to discover and this has been like this for at least 6 months

B
Billy 2023-04-04

no more new friends to discover at the moment. come back later.. i'm having this problem about 2-3 weeks. idk how to fix it. thanks for advice

R
Robert 2023-04-03

I keep getting “no new friends” every time I open the app.

D
Deni 2023-03-06

It won’t show me profiles at all, it’s saying no more new people to discover every i open the app

L
Lissi 2022-12-22

How can I fixed this No more new friends to discover at the moment. Come back later

T
Taylor 2022-12-01

I watch the free videos for gems and do the quizs but they don’t ever go onto my account and i’m stuck at 0

K
Kuba 2022-10-01

i have black screen with loading circle and text unauthenticated

S
Smthi💡 2022-09-14

I want to verified my Hoop account

B
Bell Smith 2022-08-31

It showing me that I can’t add anymore friends for the past 4 days now

J
Jamie 2022-08-25

Whenever I load onto app it loads for ages and says it’s Unauthenticated

T
Tim Winkelmann 2022-08-20

As soon as I open the app it says in red at the bottom of the screen "unathanticated". I restarted my phone, deinstalled and installed hoop but nothing worked.

W
Wilson Eddington 2022-08-17

Hi in hoops it been saying no more friends to discover from weeks ago how do I fixed that.

E
Ethan Janet 2022-08-13

Not working

K
Kaylee 2022-08-10

i had this app a few months ago i just redownloaded it last night and it just keeps saying “no more new friends to discover at the moment. come back later” so i deleted it and then downloaded it again and it didn’t do anything idk how to fix it🤷🏼‍♀️

K
Kaylee 2022-08-10

i had this app a few months ago i just redownloaded it last night and it just keeps saying “no more new friends to discover at the moment. come back later” so i deleted it and then downloaded it again and it didn’t do anything idk how to fix it🤷🏼‍♀️

C
Cameron 2022-07-06

I open the app and it just stays on the loading screen it won’t even she the login

D
Ditnis Shabani 2022-07-01

no more new friends to discover at the moment. come back later.. i'm having this problem about 2-3 weeks. idk how to fix it. thanks for advice

A
Annie 2022-06-20

It’s says since last week that there’s no more friends to discover at the moment and that I have to come back later

T
Tobijamal 2022-06-03

Watching ads doesn't work it keeps on loading And tells me no friends at the moment come back later

D
Devon 2022-05-11

Hi there in the hoop app for days now it’s been saying “no more new friends to discover at the moment. Come back later” it’s been like 2 weeks now any ideas how to fix it?

E
Ethan 2022-05-06

My app is not opening. It seems to keep loading like forever

J
Janrei Chu 2022-04-26

Watching ads doesn't work, it just says loading but never loads in the ads

N
Nico Walker 2022-04-17

I recently downloaded the app and there is one profile that keeps showing up for me, and when it does the app becomes unresponsive without fail. The profile is called Haley🧡🥱, and I don’t know what to do since I can’t use the app when the profile shows up, and sometimes it’s the first profile that loads.

Showing 1-43 of 43 reported issues:

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