Contact GoToWebinar Support

Help! App won't let me sign up for any new webinars, until I upgrade to latest app version requiring iOS 10 ... although my older iPad was frozen at iOS 9 by Apple, so CANNOT install iOS 10, and thus NOT able to run apps requiring iOS 10. PLEASE LET THOSE OF US WITH OLDER DEVICES WHICH DON'T SUPPORT iOS 10, TO CONTINUE USING PREVIOUS VERSION OF APP (which is still working fine for webinars I'd registered for earlier). (app support useless: I explained problem 4x over 20 minutes - but rep ignored everything I said, repeatedly telling me that I needed to upgrade to iOS 10 app anyway. I asked to speak to supervisor, was kept waiting 40 minutes while rep repeated same over & over, then told me supervisors too busy & one would call me back - that was a week ago, with no callback.)

First a perspective. I am a analog guy in a digital world( some may even say a Flintstone mobile vs a Tesla). Any way, due to Covid 19 I have been forced into conducting personal and organizational business in a virtual environment. ZOOM has been easy for me to learn, use, and be effective with communicating to the various audiences I serve or participate with. Even from Maui Hawaii I was able to set up and pull off a family reunion/ 100 th Birthday bash for my mother in Atlanta. About 80 family members from Boston, Denver, Atlanta, Miami, LA, Chicago, Metro Wash DC area, NYC. We were all able to share screens of photos, birthday cards, and other memorabilia. The point is if this old dinosaur can do all this with ease, means that anybody can be successful using the product and ZOOM on to success. CWD Maui HI

I have a Mac Air and I use Safari. I have the latest versions installed as soon as they are released, but I hate GOTOWEBINAR. Whenever I turn on the app the sound from my computer starts popping and has a lot of static. The only way I can use it is to turn the sound off on my computer and then bring up the app on my iPhone. Once my iPhone is turned on I can watch on my computer and listen through my iPhone. We’ve tried this several times and always get the same results. If anyone has a better solution, I’d love to hear it.