My Vista app not working? crashes or has problems?

My Vista Status

Last Updated on 2020-06-02 by Vistaprint

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5 User reports:
App has problems

User reports 5

⚠️ Most reported problems ⚠️

Crashes

40.0%

Account

20.0%

Connection

20.0%

Not working

20.0%

problems reported in the last 24 hours

24 hour clock ⏰

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Common My Vista Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My Vista app on iOS and Android devices. Solve all My Vista app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My Vista iPhone Issues and Solutions

My Vista iOS app crashes, not working, errors
My Vista iOS app network issues
My Vista on iOS has black/white screen

My Vista Android App Issues and Solutions

My Vista has errors/crashing/not working
My Vista server network connectivity issues
My Vista has black screen

My Vista iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My Vista app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My Vista app crashes or not working on Iphone (iOS):

Close and restart the My Vista app on iPhone
Update My Vista app to the Latest Version for iOS
Uninstall and reinstall My Vista iPhone app
Update your iPhone to the latest iOS version

Fix My Vista on iPhone unable to connect to server/internet connection issues::

To resolve My Vista network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My Vista black/white screen (blank screen) on iPhone:

Follow the My Vista iOS app troubleshooting guide Here →

My Vista Android App Issues and Solutions

Fix My Vista not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My Vista app issues:

Force Stop the My Vista App
1. On android, goto "Settings" » click My Vista app. » click "Force Stop".

Update My Vista to the latest version on PlayStore

Clear My Vista App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My Vista app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My Vista.

Fix My Vista unable to contact server/ My Vista internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My Vista » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My Vista » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Vista on android.

Solve My Vista black/white screens issue on Android:

Follow the My Vista android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Vistaprint, developers of My Vista.

About this app

Instead of just exchanging information, My Vista acts as your virtual business card by letting you send a hi-quality image of your business card along with your personal message. With My Vista, you can use your professional Vistaprint business card over text, email or over social media through Facebook and Twitter. As a small business owner, you’re always on the move—and sometimes networking in unexpected places. My Vista's electronic business cards keeps you organized and looking professional anywhere you go, so start growing your business with it today!