Vista Help Desk app not working? crashes or has problems?

Vista Help Desk Status

Published by Rootways Inc.

Boost your business with our easy to use solution for your customer support with
Vista Helpdesk. Stay connected with your customers using our online support
portal.

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Common Vista Help Desk Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Vista Help Desk app on iOS and Android devices. Solve all Vista Help Desk app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Vista Help Desk iPhone Issues and Solutions

Vista Help Desk iOS app crashes, not working, errors
Vista Help Desk iOS app network issues
Vista Help Desk on iOS has black/white screen

Vista Help Desk Android App Issues and Solutions

Vista Help Desk has errors/crashing/not working
Vista Help Desk server network connectivity issues
Vista Help Desk has black screen

Vista Help Desk iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Vista Help Desk app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Vista Help Desk app crashes or not working on Iphone (iOS):

Close and restart the Vista Help Desk app on iPhone
Update Vista Help Desk app to the Latest Version for iOS
Uninstall and reinstall Vista Help Desk iPhone app
Update your iPhone to the latest iOS version

Fix Vista Help Desk on iPhone unable to connect to server/internet connection issues::

To resolve Vista Help Desk network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Vista Help Desk black/white screen (blank screen) on iPhone:

Follow the Vista Help Desk iOS app troubleshooting guide Here →

Vista Help Desk Android App Issues and Solutions

Fix Vista Help Desk not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Vista Help Desk app issues:

Force Stop the Vista Help Desk App
1. On android, goto "Settings" » click Vista Help Desk app. » click "Force Stop".

Update Vista Help Desk to the latest version on PlayStore

Clear Vista Help Desk App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Vista Help Desk app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Vista Help Desk.

Fix Vista Help Desk unable to contact server/ Vista Help Desk internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Vista Help Desk » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Vista Help Desk » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Vista Help Desk on android.

Solve Vista Help Desk black/white screens issue on Android:

Follow the Vista Help Desk android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Rootways Inc., developers of Vista Help Desk.

84.62% Contact Match

Developer: ManageEngine

E-Mail: [email protected]

Website: Visit Vista Help Desk Website

About this app

VistaHelpDesk allows companies to reply to the customer requests, issues, concerns, suggestions in the form of a ticketing system. Boost your business with our easy to use solution for your customer support with Vista Helpdesk. It’s a simple but powerful ticket management system with easy workflow. Stay connected with your customers using our online support portal. We help in developing a long-lasting customer relationship for your growing business. It is best suited for the small and medium-sized businesses. - Add, view, sort, and filter tickets as per requirements. - Edit ticket details like type, status, priority and more. - Agent collision updates if other agents working on a ticket. - Copy ticket to additional emails while creating, replying and forwarding tickets. - Add Tickets, Clients & Company · Add internal & external notes. - Search for Tickets, Clients, Companies, Agents, Departments. - Update Portal Settings – Theme color, Logo, Portal Name, Portal URL, etc.