BVG Tickets app not working? crashes or has problems?

BVG Tickets Status


I have a problem with BVG Tickets

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⚠️ Most reported problems ⚠️

Not working
51.9%

Crashes
15.3%

Connection
10.7%

Login
10.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of BVG Tickets Problems 😠👌🔥

Cons

- Latest update made the app unusable

- Requires many retries to get to the payment step

- Takes a long time to get tickets after payment authorization

- Error when trying to get a ticket from a four bundle

  1 Reported Issues: 😵🆘🛟🚨📢

Milton Martinez
2023-02-16

The app is working but I cannot confirm a ticket

Showing 1-1 of 1

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Common BVG Tickets Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Berliner Verkehrsbetriebe (BVG) - AöR, developers of BVG Tickets.


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Contact e-Mail: [email protected]




About this app

Avoid waiting for the ticket machine in busy train and metro stations by connecting the BVG Tickets app with any payment method like Amazon Pay, Apple Pay, SEPA direct debit, PayPal, prepaid, credit card or express purchase (registration and payment with Apple Pay, PayPal).  With the BVG Tickets app you can purchase any type of ticket for travel in Berlin, whether you are on your train journey to work or on the subway home from Berghain.  BVG Tickets is BVGTickets that’s here to get you to where you need to be as soon as you’ve connected your card, PayPal, Apple Pay or any other payment methods listed above and you can beat the Berlin city traffic in no time.  We’ve got you covered for any type of ticket you need in Berlin whether you’re taking the train to Schöneberg, taking the subway in Kreuzberg, getting the bus in Neukölln or riding the tram in Prenzlauer Berg.  BVG Tickets is the official ticket purchasing app for public transport in Berlin!  We guarantee that buying your Berlin transport tickets through BVGTickets will save you time on any purchase.  BVG Tickets offers a ticket purchasing service only and does not contain any other kind of travel information.  With BVG Tickets you can buy train tickets, subway tickets, tram tickets and bus tickets from the official source and travel anywhere in Berlin.  BVG Tickets is able to offer you any kind of ticket for travelling in Berlin, we have something for everybody whether you have lived here for 20 years or are visiting for 2 days!  All you need to do to get your next train, subway, tram or bus ticket straight to your phone is to register by using your email address, password, first and last name... that’s it.  Then you don’t need to register again and you can use your current account information to login and purchase tickets.  Travel anywhere with your BVG transport ticket, whether you are a Berlin local or a visiting tourist.  With the BVG Tickets app your transport links throughout Berlin just got a whole lot easier and faster!  Purchase and download tickets straight to BVGTickets and enjoy your trip.  Just purchase any one of these tickets to suit your needs and away you go!  You’re good to go as soon as you purchase your ticket with BVGTickets .