Viator Tours & Attractions app not working? crashes or has problems?

Viator Tours & Attractions Status
I have a problem with Viator Tours & Attractions

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44 User reports:
App has problems
 User reports 44

⚠️ Most reported problems ⚠️
Login
30.2%

Not working
26.4%

Something else
17.0%

Connection
11.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Viator Tours & Attractions Problems 🔥

- Audio tour only guided to starting point

- No audio instructions to get from one point to the next

- Policy only protects tour companies

- Cancellations and refunds are impossible

- Poor service from suppliers

- Suppliers did not show up and blamed customer

- Cancellation was too late for refund

📋 9 Reported Issues:

A
Alexandra Johnson 2023-02-12

The app doesn't show my booking on phone so can't get mobile ticket. All works on laptop. I've tried uninstalling app but nothing is changing. I'm so annoyed

K
Kelly Chefalas 2022-10-04

My tours do not show up on my app

A
Ascia Schmidt 2022-09-22

I am not able to log in through the app, but I can through my laptop. Which is a shame because I would like to take advantage of the app 10% off promo. If you guys can resolve this issue with the app it would be apricated so I can continue to plan my anniversary trip!

T
Tracey 2022-09-22

I cannot log into app keeps saying try again later, but can log in through PC which is not ideal for holidays

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T
Tracey 2022-09-22

I cannot log into app keeps saying try again later, but can log in through PC which is not ideal for holidays

N
Nancy J Churchill 2022-09-19

I have tried eight times to book a tour on my Viator app. Is it because numerous individuals are booking to obtain the 10% discount??? I get all the info input but when I select BOOK NOW...nothing happens...the screen freezes whether I select Pay Pal or input my Visa info for payment...same results. Very frustrating.

R
Robby Berman 2022-07-07

On my Apple iPhone I can't seem to confirm any bookings. EVER!!! I need help I can't keep on running home to my PC to confirm a booking

J
Jacqueline A Desrochers 2022-06-12

My credit card keeps getting rejected when I attempted to book 2 tours. I phoned my bank and they said that the problem is with Viator and that my credit card is OK

P
Peter Haslam 2022-06-08

Cannot see my balloon flight trip in your app under bookings?

Showing 1-9 of 9 reported issues:

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Common Viator Tours & Attractions Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Viator Tours & Attractions iPhone Issues and Solutions

  2. Viator Tours & Attractions Android App Issues and Solutions


  Contact Support

Verified email  

Contact e-Mail: mobileappsupport@viator.com


Verified email ✔✔

E-Mail: mobileappsupport@viator.com

Website: 🌍 Visit Viator Tours & Attractions Website

Privacy Policy: https://m.viator.com/support/privacyPolicy

Developer: Viator




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