Viator, a Tripadvisor company, is the world leader in offering thousands of
amazing tours, activities, skip the line tickets and travel experiences around
the globe. Search and book unforgettable things to do—anytime, anywhere.
Are you having issues? Select the issue you are having below and provide feedback to Viator.
By Alexandra Johnson 1 year ago
The app doesn't show my booking on phone so can't get mobile ticket. All works on laptop. I've tried uninstalling app but nothing is changing. I'm so annoyed
By Kelly Chefalas 1 year ago
My tours do not show up on my app
By Ascia Schmidt 1 year ago
I am not able to log in through the app, but I can through my laptop. Which is a shame because I would like to take advantage of the app 10% off promo. If you guys can resolve this issue with the app it would be apricated so I can continue to plan my anniversary trip!
By Tracey 1 year ago
I cannot log into app keeps saying try again later, but can log in through PC which is not ideal for holidays
By Tracey 1 year ago
I cannot log into app keeps saying try again later, but can log in through PC which is not ideal for holidays
By Nancy J Churchill 1 year ago
I have tried eight times to book a tour on my Viator app. Is it because numerous individuals are booking to obtain the 10% discount??? I get all the info input but when I select BOOK NOW...nothing happens...the screen freezes whether I select Pay Pal or input my Visa info for payment...same results. Very frustrating.
By Robby Berman 1 year ago
On my Apple iPhone I can't seem to confirm any bookings. EVER!!! I need help I can't keep on running home to my PC to confirm a booking
By Jacqueline A Desrochers 1 year ago
My credit card keeps getting rejected when I attempted to book 2 tours. I phoned my bank and they said that the problem is with Viator and that my credit card is OK
By Peter Haslam 1 year ago
Cannot see my balloon flight trip in your app under bookings?
- Audio tour only guided to starting point
- No audio instructions to get from one point to the next
- Policy only protects tour companies
- Cancellations and refunds are impossible
- Poor service from suppliers
- Suppliers did not show up and blamed customer
- Cancellation was too late for refund
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Complete guide to troubleshoot Viator app on iOS and Android devices. Solve all Viator app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Viator, developers of Viator.
Contact e-Mail: [email protected]
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Developer: Viator App
E-Mail: [email protected]
Website: Visit Viator Website
Our all-in-one app makes it easy to plan your next adventure—near or far—with plenty of vacation inspiration, traveler reviews, and instant booking & tickets for nearby attractions. Our vibrant travel community makes sure you can book with confidence every time, with millions of trusted reviews on over 350,000+ bookable experiences. this app, a Tripadvisor company, is the world leader in offering thousands of amazing tours, activities, skip the line tickets and travel experiences around the globe. No matter what type of traveler you are, this app will help you find your wonder. Whether it’s local sightseeing, or a day trip to a local attraction—all you have to do is dream up something, and go. Even ol’ guys like me can easily maneuver using the this app app! Awesome! “Great app. Rated 4. P. S. Search and book unforgettable things to do—anytime, anywhere. Whatever type of adventure you seek, this app’s got you covered. Want to learn the art of pasta making in Italy? Or how about a private helicopter tour of the Grand Canyon? But don’t just take it from us. “So easy & efficient. Having technical issues with Viator ? Please email mobileappsupport@this app.