Contact BVG Tickets: Train, Bus & Tram

Contact BVG Tickets Support


Company Name:

About: Berliner Verkehrsbetriebe provides public transportation services in Berlin.

Headquarters: Berlin, Berlin, Germany.



BVG Tickets Customer Service 👿🤬😡😠💢😤

BVG Tickets: Train, Bus & Tram Contact Information

Listed below are our top recommendations on how to get in contact with BVG Tickets: Train, Bus & Tram. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact BVG Tickets: Train, Bus & Tram. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Berliner Verkehrsbetriebe (BVG) - AöR



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit BVG Tickets Berlin Website

Privacy Policy: https://www.bvg.de/de/tickets-und-tarife/alle-apps/ticket-app/datenschutz

Developer: Berliner Verkehrsbetriebe (BVG)


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Get Pricing Info for Berliner Verkehrsbetriebe
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Need help using Berliner Verkehrsbetriebe? Try their Help Center now!
Berliner Verkehrsbetriebe in the News!


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Read 3 Customer Service Reviews 😭😔💔

4.6 out of 5

Continuous timeouts

2022-04-29

by RandomID73625

Latest update made an app unusable - it requires many retries to even get to the payment step (Apple Pay) and then one more minute to get tickets after payment authorization. Lucky if internet connection is stable during this time.

Doesn’t always work

2022-05-06

by Afitz07

When it works, it’s great. However 3 or 4 times when I went to get a ticket from my four bundle, it said there was an error. Very frustrating!

Better buy ticket at the counter

2022-05-13

by Wise_guy98

After having issues with different app I decided to give a try and get another with better ratings. This app will help you if you are already in Berlin and your phone privacy settings are set to minimum. I tried to book 2 tickets, I’m son traveling to Berlin and tried to get to train as soon I arrive. I wanted to book Single Berlin ABC ticket, still I was asked to enter starting station, unfortunately the app doesn’t allow to type the station you must know Berlin well to know where the airport is and click on the map. Since I need ticket in few hours, I tried to adjust departure time unfortunately this is not allowed. Hopefully Berlin station are still equipped with working ticket machines or counters where tickets can be bought without hassle.


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  1. Pulling issues faced by users like you is a good way to draw attention of BVG Tickets: Train, Bus & Tram to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  4. If you are a BVG Tickets: Train, Bus & Tram customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BVG Tickets: Train, Bus & Tram.


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