BVG Fahrinfo app not working? crashes or has problems?

BVG Fahrinfo Status


I have a problem with BVG Fahrinfo

Are you having issues? Select the issue you are having below and provide feedback to BVG Fahrinfo.




⚠️ Most reported problems ⚠️

Not working
59.5%

Connection
24.3%

Crashes
8.1%

Login
5.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of BVG Fahrinfo Problems 😠👌🔥

- App crashed and wouldn't open during ticket checks, resulting in a 60 euro ticket and wasted time at customer service

- Missed a train because the app wouldn't connect to servers and activate previously purchased tickets

- Information about purchased tickets should be stored locally in the phone to prevent future incidents

- BVG ticket checkers can be heartless, especially to technical problems that aren't the customer's fault.

  1 Reported Issues: 😵🆘🛟🚨📢

Wendy Fan
2022-07-12

Hi, I installed BVG app successfully. But it does not allow me to input destinations. I got error message says" Error in reuest (java.net.unknownHostException: Unable to resolve host "bvg-apps-hafas.de", no address associated with hostname). What should I do next? Thanks,

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Common BVG Fahrinfo Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Berliner Verkehrsbetriebe (BVG) - AöR, developers of BVG Fahrinfo.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit BVG Fahrinfo Website

Privacy Policy: http://www.bvg.de/de/Serviceseiten/Datenschutzhinweise-Fahrinfoapp

Developer: Berliner Verkehrsbetriebe (BVG)




About this app

BVG Fahrinfo has a map feature of all the different transport routes in the city and live travel information for all bus, train, tram and subway lines for Berlin and Brandenburg.  You can check out all of the information you need to travel like a local in Berlin with BVG Fahrinfo, you can also buy a ticket for any bus, train, tram or subway trip in BVGFahrinfo .  Select the best travel route or check the Berlin travel maps to buy a ticket for any bus, train, tram or subway trip using BVGFahrinfo just press on the travel option you want to take or your chosen route, then press on the ticket and you are good to go!  If you are a Berlin local travelling the bus and subway every day and looking for the quickest route or here for the weekend and looking for the quickest train or tram to the Spree, we’re here to help with the perfect route and ticket.  Use classic bus, train and tram travel with transport options like car sharing, bike sharing and kick scooters to enhance your journey.  The BVG Fahrinfo app has maps of all transport throughout the city including the bus, train, subway and tram.  BVG Fahrinfo is the official Berlin city transport map and ticket purchasing app, use it as your personal journey planner and buy tickets for all transport in and around the city.  Are you late to a meeting in another part of the city and need to know the quickest route to work for all transport types? No problem.  You will be able to view multiple travel options to suit your needs and buy a ticket in the city.  BVG Fahrinfo offers a combination of travel options for you to use throughout the city!  Just open the map, get your current location and check out the travel options around you. BVG Fahrinfo has it all!  Each map works in addition to the live travel information so that you can know which transport is best for you!  With BVG Fahrinfo you are not limited to public transport options only but have multiple options to choose from.  If you need a train, bus, bike, tram, car or a scooter we have you covered!  Do you need to plan your connections and need access to all transport modes to plan your trip?  Need to get home on the subway from your favourite restaurant or looking to pick up something sweet from your favourite store?