MBTA mTicket Status
Are you having issues? Select the issue you are having below and provide feedback to MBTA mTicket.
problems reported in the last 24 hours
Summary of MBTA mTicket Problems 😠👌🔥
- Doesn't remember user
- Error messages
- Wrong or invalid billing address
- Doesn't support use on subway system
4 Reported Issues: 😵🆘🛟🚨📢
I thought I forgot my zone 6 MBTA pass this morning so on the train, I attempted to purchase a ticket using the mTicket app. I thought I did it correctly, but it didn't seem to work - I suspected a connectivity error as I was on the train. I then waited a couple minutes and tried again and purchased a ticket. When I looked at my ticket wallet, now both tickets are there. Is there a way to refund them? You can tell they are purchased in error as they are purchased only a couple minutes apart. I know they don't expire but I then found my (very expensive) zone 6 monthly pass.
my mTicket account username is david.rawding@redacted I bought (or tried to buy) two senior discount tickets on Purple line between Reading and North Station. I put in all required credit card information, but the screen said I had something wrong in red letters. I immediately got a notice from my credit card company via text that a $7.00 charge had been made to my credit card. I then went back in mTicket to see if I had two tickets, but had none. Bottom line, mTicket managed to get $7.00 from my credit card, but apparently thought it had failed. Please respond and let me know how you will send me $7.00 or credit my credit card account. I don't want two tickets between Reading and North station as I paid on the train and seldom need to ride the train. David Rawding
SDK_900 Network error. Tried to hard boot phone without any luck.
there has been a connection error when i try to buy a new monthly pass. Ive tried multiple times over the last 4 days. I even unistalled it nad reinstalled it to no avail.
Have a Problem with MBTA mTicket? Report Issue
Common MBTA mTicket Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot MBTA mTicket app on iOS and Android devices. Solve all MBTA mTicket app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MBTA, developers of MBTA mTicket.
With the new MBTA mTicket App for Commuter Rail and Ferry, you can securely purchase MBTA Commuter Rail and Ferry Single Ride, Round-Trip, and 10 Ride tickets in seconds. Purchasing a ticket is easy: select your trip & ticket type, enter your payment card information and your smartphone is your ticket! The Official MBTA mTicket App is like a ticket office in your pocket. Once you purchase your ticket, it will always stick in My Tickets. Buy a ticket anywhere, anytime - in seconds. No problem -- we can easily transfer any purchased ticket. Your smartphone is your ticket! Never lose your ticket again! Want to check your schedule or service updates? You can check schedules and T-Alerts right from inside MBTAmTicket ! Need to replace your phone? We are making MBTAmTicket better everyday!
