MBTA mTicket Status
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Problems reported in the last 24 hours
Summary of MBTA mTicket Problems 🔥
- Doesn't remember user
- Error messages
- Wrong or invalid billing address
- Doesn't support use on subway system
📋 4 Reported Issues:
I thought I forgot my zone 6 MBTA pass this morning so on the train, I attempted to purchase a ticket using the mTicket app. I thought I did it correctly, but it didn't seem to work - I suspected a connectivity error as I was on the train. I then waited a couple minutes and tried again and purchased a ticket. When I looked at my ticket wallet, now both tickets are there. Is there a way to refund them? You can tell they are purchased in error as they are purchased only a couple minutes apart. I know they don't expire but I then found my (very expensive) zone 6 monthly pass.
my mTicket account username is david.rawding@redacted I bought (or tried to buy) two senior discount tickets on Purple line between Reading and North Station. I put in all required credit card information, but the screen said I had something wrong in red letters. I immediately got a notice from my credit card company via text that a $7.00 charge had been made to my credit card. I then went back in mTicket to see if I had two tickets, but had none. Bottom line, mTicket managed to get $7.00 from my credit card, but apparently thought it had failed. Please respond and let me know how you will send me $7.00 or credit my credit card account. I don't want two tickets between Reading and North station as I paid on the train and seldom need to ride the train. David Rawding
SDK_900 Network error. Tried to hard boot phone without any luck.
there has been a connection error when i try to buy a new monthly pass. Ive tried multiple times over the last 4 days. I even unistalled it nad reinstalled it to no avail.
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Developer: MBTA
