Sakura Status

Last Updated on 2024-05-23 by Sakura AI, LLC

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Common Sakura Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sakura app on iOS and Android devices. Solve all Sakura app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sakura iPhone Issues and Solutions

Sakura iOS app crashes, not working, errors
Sakura iOS app network issues
Sakura on iOS has black/white screen

Sakura Android App Issues and Solutions

Sakura has errors/crashing/not working
Sakura server network connectivity issues
Sakura has black screen

Sakura iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sakura app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sakura app crashes or not working on Iphone (iOS):

Close and restart the Sakura app on iPhone
Update Sakura app to the Latest Version for iOS
Uninstall and reinstall Sakura iPhone app
Update your iPhone to the latest iOS version

Fix Sakura on iPhone unable to connect to server/internet connection issues::

To resolve Sakura network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sakura black/white screen (blank screen) on iPhone:

Follow the Sakura iOS app troubleshooting guide Here →

Sakura Android App Issues and Solutions

Fix Sakura not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sakura app issues:

Force Stop the Sakura App
1. On android, goto "Settings" » click Sakura app. » click "Force Stop".

Update Sakura to the latest version on PlayStore

Clear Sakura App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sakura app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sakura.

Fix Sakura unable to contact server/ Sakura internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sakura » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sakura » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sakura on android.

Solve Sakura black/white screens issue on Android:

Follow the Sakura android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sakura AI, LLC, developers of Sakura.

About this app

With our app, you can live out adventures through interactive role-play with your AI characters. Build an AI character that understands you and evolves with you over time. Make an AI character that's truly yours - you can customize everything from their appearance to their way of thinking. You can be anyone you want to be and break free from real-world limitations. • Activate your imagination and bring your role-play adventures to life. • Get a smart AI assistant to help improve your productivity. • Make a friend who's always there to listen and offer support.