Smashburger app not working? crashes or has problems?

Smashburger Status

Published by Smashburger on 2023-12-19

OVERVIEW The Smashburger app is the fastest way to order your favorites and
earn rewards that will make your mouth water. Now you can enjoy Smashburger
whether you’re at our place or yours.

I have a problem with Smashburger

Are you having issues? Select the issue you are having below and provide feedback to Smashburger.

User reports:
App has problems

User reports 1

problems reported in the last 24 hours

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Most reported problems

Something else

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Reported Issues: 2 Comments

By Latina Watts 6 months ago

The app will not take my email address nor will it allow me to reset my password

By Deborah S Wianecki-Dadu 1 year ago

app will not recognize 95023 zip as having a Smashburger location. ordered on website instead. staff unable to let me know if I received rewards points. can someone contact me? 4159995815

Common dislikes about Smashburger app

- Orders are constantly wrong when ordered through the app

- Card number already exists error when attempting to checkout

- Asks to log in even when already logged in

- Unable to place an order on the app

Have a Problem with Smashburger? Report Issue

Common Smashburger Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Smashburger app on iOS and Android devices. Solve all Smashburger app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Smashburger iPhone Issues and Solutions

Smashburger iOS app crashes, not working, errors
Smashburger iOS app network issues
Smashburger on iOS has black/white screen

Smashburger Android App Issues and Solutions

Smashburger has errors/crashing/not working
Smashburger server network connectivity issues
Smashburger has black screen

Smashburger iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Smashburger app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Smashburger app crashes or not working on Iphone (iOS):

Close and restart the Smashburger app on iPhone
Update Smashburger app to the Latest Version for iOS
Uninstall and reinstall Smashburger iPhone app
Update your iPhone to the latest iOS version

Fix Smashburger on iPhone unable to connect to server/internet connection issues::

To resolve Smashburger network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Smashburger black/white screen (blank screen) on iPhone:

Follow the Smashburger iOS app troubleshooting guide Here →

Smashburger Android App Issues and Solutions

Fix Smashburger not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Smashburger app issues:

Force Stop the Smashburger App
1. On android, goto "Settings" » click Smashburger app. » click "Force Stop".

Update Smashburger to the latest version on PlayStore

Clear Smashburger App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Smashburger app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Smashburger.

Fix Smashburger unable to contact server/ Smashburger internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Smashburger » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Smashburger » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Smashburger on android.

Solve Smashburger black/white screens issue on Android:

Follow the Smashburger android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Smashburger, developers of Smashburger.

73.33% Contact Match

Developer: Smashburger/JFC

E-Mail: [email protected]

Website: Visit Smashburger Website

About this app

The this app app is the fastest way to order your favorites and earn rewards that will make your mouth water. Order your this app favorites to be delivered to your doorstep, or skip the line for fast and easy pick-up. Become a Smashrewards member to earn and redeem rewards that will make your mouth water. And now, you can order even faster with quick reorder! We’ll make your next this app order just the way you like. Modify items to your heart’s content. Now you can enjoy this app whether you’re at our place or yours. You never know when a craving for this app will strike! That’s why finding your closest this app is always just a tap away.