EV Connect app not working? crashes or has problems?

EV Connect Status

Published by EV Connect, Inc. on 2024-01-25

EV Connect is the home of the most innovative, robust and feature-rich
cloud-based software platform for managing electric vehicle charging stations,
their interaction with utilities and the driver experience. The EV Connect App
uses location-based services to allow drivers to easily find, access, and
securely pay for EV charging.

I have a problem with EV Connect

Are you having issues? Select the issue you are having below and provide feedback to EV Connect.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about EV Connect app

- Start/stop notifications can be overwhelming

- Defective port has been reported but nothing has been done to fix it

- Error occurred when trying to use the app at a local Ev Connect plug

Have a Problem with EV Connect? Report Issue

Common EV Connect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot EV Connect app on iOS and Android devices. Solve all EV Connect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

EV Connect iPhone Issues and Solutions

EV Connect iOS app crashes, not working, errors
EV Connect iOS app network issues
EV Connect on iOS has black/white screen

EV Connect Android App Issues and Solutions

EV Connect has errors/crashing/not working
EV Connect server network connectivity issues
EV Connect has black screen

EV Connect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever EV Connect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix EV Connect app crashes or not working on Iphone (iOS):

Close and restart the EV Connect app on iPhone
Update EV Connect app to the Latest Version for iOS
Uninstall and reinstall EV Connect iPhone app
Update your iPhone to the latest iOS version

Fix EV Connect on iPhone unable to connect to server/internet connection issues::

To resolve EV Connect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix EV Connect black/white screen (blank screen) on iPhone:

Follow the EV Connect iOS app troubleshooting guide Here →

EV Connect Android App Issues and Solutions

Fix EV Connect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent EV Connect app issues:

Force Stop the EV Connect App
1. On android, goto "Settings" » click EV Connect app. » click "Force Stop".

Update EV Connect to the latest version on PlayStore

Clear EV Connect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "EV Connect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch EV Connect.

Fix EV Connect unable to contact server/ EV Connect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click EV Connect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got EV Connect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch EV Connect on android.

Solve EV Connect black/white screens issue on Android:

Follow the EV Connect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at EV Connect, Inc., developers of EV Connect.

100% Contact Match

Developer: EV Connect

E-Mail: [email protected]

Website: Visit EV Connect Website

94.74% Contact Match

Developer: EvcoSpa

E-Mail: [email protected]

Website: Visit EvcoSpa Website

About this app

EV Connect is the home of the most innovative, robust and feature-rich cloud-based software platform for managing electric vehicle charging stations, their interaction with utilities and the driver experience. Drivers can search for and locate electric vehicle charging stations based on location, station ID, availability, power level provided, and accessibility. The EV Connect App uses location-based services to allow drivers to easily find, access, and securely pay for EV charging. Start charge sessions simply by scanning QR codes or entering the desired station ID in EVConnect .