WEX Connect app not working? crashes or has problems?

WEX Connect Status

Published by Wex, Inc. on 2023-09-26

Whether you are looking for fuel, EV charging, or service locations, the WEX
Connect app has you covered. Save time and money for your fleet by easily
locating the closest and least expensive fueling stations.

I have a problem with WEX Connect

Are you having issues? Select the issue you are having below and provide feedback to WEX Connect.

User reports:
App has problems

User reports 1

problems reported in the last 24 hours

24 hour clock

Most reported problems

Crashes

100.0%

Something else

100.0%

Reported Issues: 1 Comments

By Michael LeCompte 1 year ago

The wex app won’t connect.It just says oops something went wrong.Been since last night and otheres I know have the same problem? What’s going on?

Common dislikes about WEX Connect app

- The app is not friendly towards Truckload Freighters within the Interstate Commerce Industry, which is a significant market sector.

- The app has issues with getting a car wash, annual state inspection, and gas. The card is not accepted at some locations, even if it was accepted before.

- The app is not able to find car wash places, even when using the search feature.

Have a Problem with WEX Connect? Report Issue

Common WEX Connect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot WEX Connect app on iOS and Android devices. Solve all WEX Connect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

WEX Connect iPhone Issues and Solutions

WEX Connect iOS app crashes, not working, errors
WEX Connect iOS app network issues
WEX Connect on iOS has black/white screen

WEX Connect Android App Issues and Solutions

WEX Connect has errors/crashing/not working
WEX Connect server network connectivity issues
WEX Connect has black screen

WEX Connect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever WEX Connect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix WEX Connect app crashes or not working on Iphone (iOS):

Close and restart the WEX Connect app on iPhone
Update WEX Connect app to the Latest Version for iOS
Uninstall and reinstall WEX Connect iPhone app
Update your iPhone to the latest iOS version

Fix WEX Connect on iPhone unable to connect to server/internet connection issues::

To resolve WEX Connect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix WEX Connect black/white screen (blank screen) on iPhone:

Follow the WEX Connect iOS app troubleshooting guide Here →

WEX Connect Android App Issues and Solutions

Fix WEX Connect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent WEX Connect app issues:

Force Stop the WEX Connect App
1. On android, goto "Settings" » click WEX Connect app. » click "Force Stop".

Update WEX Connect to the latest version on PlayStore

Clear WEX Connect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "WEX Connect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch WEX Connect.

Fix WEX Connect unable to contact server/ WEX Connect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click WEX Connect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got WEX Connect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch WEX Connect on android.

Solve WEX Connect black/white screens issue on Android:

Follow the WEX Connect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wex, Inc., developers of WEX Connect.

100% Contact Match

Developer: WEX Mobile

E-Mail: [email protected]

Website: Visit WEX Connect Website

About this app

Prices are updated in real time as transactions occur, so you always get the most up-to-date fuel pricing. Save time and money for your fleet by easily locating the closest and least expensive fueling stations. Whether you are looking for fuel, EV charging, or service locations, the WEX Connect app has you covered. Quickly find ChargePoint stations for your electric vehicle (EV) charging needs and check availability in real time.