Contact EV Connect Support
Company Name: EV Connect, Inc.
About: EV Connect is the home of the most innovative, robust and feature-rich
cloud-based software platform for managing electric vehicle charging stations,
their interaction with utilities and the driver experience.
The EV Connect App
uses location-based services to allow drivers to easily find, access, and
securely pay for EV charging.
EV Connect Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with EV Connect. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact EV Connect. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of EV Connect, Inc.
Verified email ✔✔
E-Mail: driver_support@evconnect.com
Website: 🌍 Visit EV Connect Website
Privacy Policy: https://www.evconnect.com/privacy-policy/
Developer: EV Connect
58.82% Contact Match
Developer: EV Connect
E-Mail: driver_support@evconnect.com
Website: 🌍 Visit EV Connect Canada Website
62.5% Contact Match
Developer: Rolec Services Ltd
E-Mail: enquiries@rolecserv.co.uk
Website: 🌍 Visit Rolec EV Connect Website
Read 3 Customer Service Reviews 😭😔💔
Usually great but poor maintenance
by Chouchoucat
Our station here has been great to have. However it’s been really frustrating to know of many many people calling in the second (defective) port and nothing ever happens to get it fixed.
These two ports are the only ones in a large area of increasing numbers of EVs (and annoying Tesla drivers who prefer to hog this one to the 15 (!) dedicated Tesla only stations a few miles up the road).
When can we see results here? It’s been MONTHS!
Problematic to say the least
by Felix Mendeldog
I tried to use this app at a local Ev Connect plug—each time the machine reported ‘an error has occurred’ but without any detail about the error. I fiddled with the app for a while: I reentered my credit card info (even though the plug was free) and that all other login info etc. etc. was correct. Reentered. Confirmed. ‘An error has occurred.’
I remembered that I had a tiny EV Connect key fob for which I had paid $7.50. I scanned it at the plug: ‘an error has occurred.’
I opened the app again, found the setting where fobs are linked, deleted it, then relinked to through the app. Just for kicks, tried the app again: ‘…error…’ Tried the re-linked fob: actually worked.
In short: the app doesn’t work; but relinking my fob did actually work. Frustrating, useless error messages.
Works but needs improvement
by Legitduck1
I’ve been to a variety of charging stations and this is one of the most difficult machines to “get to the final step” as in charging the car. I would recommend removing the START button on the machine. ChargeHub I can plug in my car and using the app, start charging my vehicle. I’ll still use your charging stations. Thank you
Have a Problem with EV Connect? Report Issue
Why should I report an Issue with EV Connect?
- Pulling issues faced by users like you is a good way to draw attention of EV Connect to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a EV Connect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EV Connect.
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