FreeWifi Connect app not working? crashes or has problems?

FreeWifi Connect Status

Last Updated on 2014-05-06 by Romain Fliedel

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App has problems

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Common FreeWifi Connect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot FreeWifi Connect app on iOS and Android devices. Solve all FreeWifi Connect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

FreeWifi Connect iPhone Issues and Solutions

FreeWifi Connect iOS app crashes, not working, errors
FreeWifi Connect iOS app network issues
FreeWifi Connect on iOS has black/white screen

FreeWifi Connect Android App Issues and Solutions

FreeWifi Connect has errors/crashing/not working
FreeWifi Connect server network connectivity issues
FreeWifi Connect has black screen

FreeWifi Connect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever FreeWifi Connect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix FreeWifi Connect app crashes or not working on Iphone (iOS):

Close and restart the FreeWifi Connect app on iPhone
Update FreeWifi Connect app to the Latest Version for iOS
Uninstall and reinstall FreeWifi Connect iPhone app
Update your iPhone to the latest iOS version

Fix FreeWifi Connect on iPhone unable to connect to server/internet connection issues::

To resolve FreeWifi Connect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix FreeWifi Connect black/white screen (blank screen) on iPhone:

Follow the FreeWifi Connect iOS app troubleshooting guide Here →

FreeWifi Connect Android App Issues and Solutions

Fix FreeWifi Connect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent FreeWifi Connect app issues:

Force Stop the FreeWifi Connect App
1. On android, goto "Settings" » click FreeWifi Connect app. » click "Force Stop".

Update FreeWifi Connect to the latest version on PlayStore

Clear FreeWifi Connect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "FreeWifi Connect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch FreeWifi Connect.

Fix FreeWifi Connect unable to contact server/ FreeWifi Connect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click FreeWifi Connect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got FreeWifi Connect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch FreeWifi Connect on android.

Solve FreeWifi Connect black/white screens issue on Android:

Follow the FreeWifi Connect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Romain Fliedel, developers of FreeWifi Connect.

About this app

Pour pouvoir utiliser cette application vous devez être client chez Free et avoir récupéré vos identifiants FreeWifi sur la page depuis chez vous (Plus d'infos sur ). Au lieu d'aller sur la page de login du hotspot et de rentrer vos identifiants à chaque fois, configurez FreeWifi connect une fois pour toute et lancez cette application pour vous connecter en un clic. Parcourez la carte de France pour trouver un point d'accès près de vous (plus de 200 000 hotspots recensés) grâce à sa localisation exacte et voir ainsi la couverture du réseau FreeWifi. FreeWifi connect vous permet de vous connecter très simplement aux réseaux Free Wifi si vous êtes client Free. Sélectionnez le réseau FreeWifi dans les réglages de l'iPhone puis lancer l'application pour lancer l'identification automatiquement.