EV Connect Reviews

EV Connect Reviews

Published by on 2024-12-12

🏷️ About: EV Connect is a cloud-based software platform for managing electric vehicle charging stations, their interaction with utilities, and the driver experience. The EV Connect App allows drivers to easily find, access, and securely pay for EV charging using location-based services. The app also provides real-time monitoring of charge sessions, notifications when charging is complete, and a history of past charging sessions.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
56.8%

👿🤬😠 Negative experience
32.4%

🙄💅🫥 Neutral
10.9%

~ from Justuseapp.com NLP analysis of 4,230 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Shows whether there are chargers available at your favorite ChargePoint stations

- Tells you everything you need to know between the app and its communications

- Works like a charm

- Free

- Great and convenient for non-Tesla brand EVs



Read 25 Customer Service Reviews 👿🤬😡😠💢😤

4.5 out of 5

Problematic to say the least

2022-05-23

I tried to use EVConnect at a local Ev Connect plug—each time the machine reported ‘an error has occurred’ but without any detail about the error. I fiddled with EVConnect for a while: I reentered my credit card info (even though the plug was free) and that all other login info etc. etc. was correct. Reentered. Confirmed. ‘An error has occurred.’

I remembered that I had a tiny EV Connect key fob for which I had paid $7.50. I scanned it at the plug: ‘an error has occurred.’

I opened EVConnect again, found the setting where fobs are linked, deleted it, then relinked to through EVConnect . Just for kicks, tried EVConnect again: ‘…error…’ Tried the re-linked fob: actually worked.

In short: EVConnect doesn’t work; but relinking my fob did actually work. Frustrating, useless error messages.

Usually great but poor maintenance

2022-06-24

Our station here has been great to have. However it’s been really frustrating to know of many many people calling in the second (defective) port and nothing ever happens to get it fixed.
These two ports are the only ones in a large area of increasing numbers of EVs (and annoying Tesla drivers who prefer to hog this one to the 15 (!) dedicated Tesla only stations a few miles up the road).
When can we see results here? It’s been MONTHS!

Works but needs improvement

2022-07-25

I’ve been to a variety of charging stations and this is one of the most difficult machines to “get to the final step” as in charging the car. I would recommend removing the START button on the machine. ChargeHub I can plug in my car and using EVConnect , start charging my vehicle. I’ll still use your charging stations. Thank you

Some trouble but worked overall

2022-08-26

Sometimes this station connects without issue with EVConnect . Sometimes I have to start it at the actual machine. Overall good experiences the last three times I used it.

Easy and reliable but lacking a few features

2022-09-27

Easy to use app and charging stations that seem very reliable. But lacks key text notifications, like when an occupied station becomes available. But overall, easy to use and reliable.

Makes charging your car easy

2022-10-28

This is a great app! It doesn’t only show you whether there are chargers available at your favorite ChargePoint stations, it tells you EVERYTHING you need to know between EVConnect (which lets you know the length, amount, and cost of your charge) and it’s communications (via text) that confirm your charge has started, and when it has finished. 5 stars from me!

Awesome

2022-11-29

New to using public chargers. Been driving electric for years but always charged at home. This made it very frictionless but wish the rates were slightly better…but that’s not the apps fault

No issue, no problem!

2022-12-30

So far so good, never had an issue locating EV charge stations. Also never had a problem getting my EV charge started.

Definitely the best charging app

2023-01-31

Out of all the electric vehicle charging apps this is definitely the best! Very quick, easy to use and incredibly responsive :)

Great!

2023-03-04

Works like a charm! I had problems earlier this year and I read others did as well. But this visit everything works great and it’s FREE! Thanks Westin. Also please be courteous when occupying the space. There’s another charging station on the property that has a non-charging vehicle in one space. Not plugged in. For days. Not good.

Easy to use and overall great experience!

2023-04-02

I am really enjoying the new mobile app experience. I appreciate your team taking to consideration driver feedback. I look forward to seeing this company doing well in this space.

Great Charging System

2023-05-04

Simple to use. Open EVConnect , select available Charger and begin charging. $.32 charge is minimal or a destination charger and customer support is excellent if you have trouble connecting.

Convenient

2023-06-04

I try not to use the quick charge too often, I heard it degrades the battery faster. But when I need more range and don’t have all day to charge, this is really helpful.

Great place to charge!

2023-07-06

Haven’t had any issues & the location is very convenient! If you don’t have a home charger this is a good place to go. If you have a Tesla this is a great alternative because you don’t want to supercharge so often!

Nice design, easy to use

2023-08-06

I like the new design, basic functions are easy to use. I’m an active user, I noticed a few hiccups when it first launched, but they were able to address all concerns quickly and things seem stable now. Nice work, guys, thanks for listening to your users.

Satisfied customer!

2023-09-07

This weekend has been my first of public charging. EV connect has been the easiest interface that I’ve come across. Thank you for making this easy for all of us who care about electric vehicles and the environment.

Great interface, clear on how to use, easy process

2023-10-09

One of the best charging apps on the market. Excellent interface and easy to use map. Overall, this is a must-have, even if only a few chargers in your area work with it.

At last!

2023-11-09

The old EV Connect app was on par with Greenlots and ChargePoint (which is to say passable, but not great). The new release of the EV Connect app is a huge leap forward updating the UI and the charge station interactions. It looks like someone has finally built a real mobile app for the EV driver that behaves like the best iOS apps out there. Great job EV Connect! PS: Now can you give us facial recognition?

Inyokern Airport by way of Ridgecrest

2023-12-11

Charge station is great and convenient for non-Tesla brand ev. Just make sure u turn off you start stop notifications in EVConnect or you’ll receive about 100 text and emails…this site starts and stops charging frequently…so lot of notifications 😕

Convenient

2024-01-11

This charging station is convenient bough to get my grocery shopping done at Trader Joe’s amd it’s right across from Westfield Fashion Square. It’s kind of hidden since the plug hangs off of the electric pole and lowers itself when you are ready to charge.

So so

2025-01-18

Takes EVConnect too long to start your charging session! The price for the charging is high as well but when u have to charge your car u gotta do what u gotta do. Seems not to charge car fast but once charging is done the charge lasts a pretty good while. Need to do some bug fixes with EVConnect .

Great app

2025-01-18

Great evening charging app. Easy to use, especially with the q-code on each station.
Would be great if the station could be marked and would send a notification when available

Great place to charge!

2025-01-18

This spot is so convenient for me. Charge it while I’m working and it’s done before I’m off. The workers in the business nearby are very friendly.

It is reliable

2025-01-18

It shows charging information that help us to make time.

Tim Linn
2024-09-06

I just charged with EV Connect at a Buick dealer in Mississippi. The screen said $0.60 per kWh, but when I finished charging, only 12 kWh, the bill was over $60. They charged $5 per kWh. I know they will say the price is set by the car dealer, but an ethical charging company would not take part in such Highway robbery. I deleted my EV Connect app and will NEVER charge with them again.



Is EV Connect Safe? 🤗🙏


Yes. EV Connect is very safe to use. This is based on our NLP (Natural language processing) analysis of over 4,230 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for EV Connect Is 63.7/100.


Is EV Connect Legit? 💯


Yes. EV Connect is a totally legit app. This conclusion was arrived at by running over 4,230 EV Connect User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for EV Connect Is 75.9/100..


Is EV Connect not working? 🚨


EV Connect works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with EV Connect? Post a Review




Features

- Location-based search for electric vehicle charging stations

- Start charge sessions by scanning QR codes or entering station ID

- Real-time monitoring of current charge sessions

- Phone notifications when charging is complete

- Secure payments

- Favorite locations for easy access to commonly used charging stations

- Email receipts of charging transactions

- History of past charging sessions

- Report drivers that abuse charging station use.

  Customer Service/Support
Developer:
EV Connect, Inc.

Contact e-Mail:

Website: