EV Connect is the home of the most innovative, robust and feature-rich
cloud-based software platform for managing electric vehicle charging stations,
their interaction with utilities and the driver experience. The EV Connect App
uses location-based services to allow drivers to easily fi...
The old EV Connect app was on par with Greenlots and ChargePoint (which is to say passable, but not great). The new release of the EV Connect app is a huge leap forward updating the UI and the charge station interactions. It looks like someone has finally built a real mobile app for the EV driver that behaves like the best iOS apps out there. Great job EV Connect! PS: Now can you give us facial recognition?
Works like a charm! I had problems earlier this year and I read others did as well. But this visit everything works great and it’s FREE! Thanks Westin. Also please be courteous when occupying the space. There’s another charging station on the property that has a non-charging vehicle in one space. Not plugged in. For days. Not good.
Problematic to say the least
I tried to use this app at a local Ev Connect plug—each time the machine reported ‘an error has occurred’ but without any detail about the error. I fiddled with the app for a while: I reentered my credit card info (even though the plug was free) and that all other login info etc. etc. was correct. Reentered. Confirmed. ‘An error has occurred.’ I remembered that I had a tiny EV Connect key fob for which I had paid $7.50. I scanned it at the plug: ‘an error has occurred.’ I opened the app again, found the setting where fobs are linked, deleted it, then relinked to through the app. Just for kicks, tried the app again: ‘…error…’ Tried the re-linked fob: actually worked. In short: the app doesn’t work; but relinking my fob did actually work. Frustrating, useless error messages.
Usually great but poor maintenance
Our station here has been great to have. However it’s been really frustrating to know of many many people calling in the second (defective) port and nothing ever happens to get it fixed. These two ports are the only ones in a large area of increasing numbers of EVs (and annoying Tesla drivers who prefer to hog this one to the 15 (!) dedicated Tesla only stations a few miles up the road). When can we see results here? It’s been MONTHS!
Nice design, easy to use
I like the new design, basic functions are easy to use. I’m an active user, I noticed a few hiccups when it first launched, but they were able to address all concerns quickly and things seem stable now. Nice work, guys, thanks for listening to your users.
Easy to use and overall great experience!
I am really enjoying the new mobile app experience. I appreciate your team taking to consideration driver feedback. I look forward to seeing this company doing well in this space.
Works but needs improvement
I’ve been to a variety of charging stations and this is one of the most difficult machines to “get to the final step” as in charging the car. I would recommend removing the START button on the machine. ChargeHub I can plug in my car and using the app, start charging my vehicle. I’ll still use your charging stations. Thank you
Easy and reliable but lacking a few features
Easy to use app and charging stations that seem very reliable. But lacks key text notifications, like when an occupied station becomes available. But overall, easy to use and reliable.
This charging station is convenient bough to get my grocery shopping done at Trader Joe’s amd it’s right across from Westfield Fashion Square. It’s kind of hidden since the plug hangs off of the electric pole and lowers itself when you are ready to charge.
Great Charging System
Simple to use. Open the app, select available Charger and begin charging. $.32 charge is minimal or a destination charger and customer support is excellent if you have trouble connecting.
Takes the app too long to start your charging session! The price for the charging is high as well but when u have to charge your car u gotta do what u gotta do. Seems not to charge car fast but once charging is done the charge lasts a pretty good while. Need to do some bug fixes with the app.
Great place to charge!
This spot is so convenient for me. Charge it while I’m working and it’s done before I’m off. The workers in the business nearby are very friendly.
It is reliable
It shows charging information that help us to make time.
Great evening charging app. Easy to use, especially with the q-code on each station. Would be great if the station could be marked and would send a notification when available
No issue, no problem!
So far so good, never had an issue locating EV charge stations. Also never had a problem getting my EV charge started.
Yes. EV Connect is very safe to use. This is based on our NLP (Natural language processing) analysis of over 415 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for EV Connect Is 64.0/100.
Yes. EV Connect is a totally legit app. This conclusion was arrived at by running over 415 EV Connect User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for EV Connect Is 64.0/100.
EV Connect works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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