Payroll app not working? crashes or has problems?

Payroll Status

Published by Interfase ISA

Payroll es una solución de software de Liquidación de Haberes y gestión de
Recursos Humanos con muchos años de experiencia y líder en el mercado
uruguayo. Payroll está presente en organizaciones del Gobierno Central,
Empresas Públicas, Bancos, y empresas privadas de mediano y gran porte.

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Common Payroll Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Payroll app on iOS and Android devices. Solve all Payroll app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Payroll iPhone Issues and Solutions

Payroll iOS app crashes, not working, errors
Payroll iOS app network issues
Payroll on iOS has black/white screen

Payroll Android App Issues and Solutions

Payroll has errors/crashing/not working
Payroll server network connectivity issues
Payroll has black screen

Payroll iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Payroll app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Payroll app crashes or not working on Iphone (iOS):

Close and restart the Payroll app on iPhone
Update Payroll app to the Latest Version for iOS
Uninstall and reinstall Payroll iPhone app
Update your iPhone to the latest iOS version

Fix Payroll on iPhone unable to connect to server/internet connection issues::

To resolve Payroll network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Payroll black/white screen (blank screen) on iPhone:

Follow the Payroll iOS app troubleshooting guide Here →

Payroll Android App Issues and Solutions

Fix Payroll not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Payroll app issues:

Force Stop the Payroll App
1. On android, goto "Settings" » click Payroll app. » click "Force Stop".

Update Payroll to the latest version on PlayStore

Clear Payroll App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Payroll app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Payroll.

Fix Payroll unable to contact server/ Payroll internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Payroll » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Payroll » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Payroll on android.

Solve Payroll black/white screens issue on Android:

Follow the Payroll android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Interfase ISA, developers of Payroll.

35.9% Contact Match

Developer: Intuit Inc

E-Mail: [email protected]

Website: Visit Payroll Website

72.73% Contact Match

Developer: ADP, INC.

E-Mail: [email protected]

Website: Visit ADP, INC. Website

About this app

this app es una solución de software de Liquidación de Haberes y gestión de Recursos Humanos con muchos años de experiencia y líder en el mercado uruguayo. this app está presente en organizaciones del Gobierno Central, Empresas Públicas, Bancos, y empresas privadas de mediano y gran porte. Es una solución flexible que se integra a diversos sistemas de marcas horarias y sistemas de recursos humanos de clase mundial.