Authy Status

Last Updated on 2025-05-10 by Markus Linzer

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⚠️ Most reported problems ⚠️

Not working

50.0%

Screen

50.0%

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Common Authy Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Authy network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Authy App
1. On android, goto Settings » Authy » click [Force Stop]

Clear Authy App Cache and Data:
1. On android, goto Settings » Apps » Authy » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Authy.

On android, goto Settings » Apps or Manage Apps tab.
Click Authy » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Authy » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Authy

Contact e-Mail: support@2stable.com

E-Mail: support-authy@twilio.com

Website: 🌍 Visit Twilio Authy Authenticator Website

Privacy Policy: https://www.twilio.com/legal/privacy

Developer: Authy

Jun 08, 2025, 03:33 AM
a user from Sorel-Tracy, Canada reported problems with Authy : Screen
Apr 01, 2025, 07:25 PM
a user from Hamburg, Germany reported problems with Authy : Not working
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