Keep Health Status

There is a new update but when I try to update, it fails. I have Uninstalled the app and reinstalled. Nothing works.

Hello download the app yesterday 13.11.2023, for my smart watch Q19 pro 5633, I wear the watch to bed but this morning it didn't have any data on the sleep bit on the app and today I wanted to change the watch face I downloaded the one I liked and it started to install it but than got to a point and keep on saying failed to send so can you please help I have reset the watch and uninstalled the app and reinstalled it but with the same thing keeps happening failed to send thank you for your help and wait your reply thank you.

How do I enter calorie consumption

Background picture is failing to send I can't change the picture It starts to install then fails to send

I have two watches the same but they record steps differently. The older watch records far more steps than the newer model.

I have had a new phone & my keep health won't let me in. I can't remember my original password. I ask for a code but it will not accept it. My smart watch obviously is not working properly. What can I do.,?

My Keep Health app does not record my sleep accurately. How can I fix this?

I cannot get my watch to connect with my I phone device

Sport recording stops after 5 hours, how do I extend the recording time?

Hi I have a new smart watch that uses the keephealth app, the app has installed but whatever I do is annoying set up an account to use the watch - I am always getting a 'your network is unstable' message - I have tried mobile data only, WiFi only, cyber cafes, close proximity to satellite towers, but always the same

Good morning. A few days ago I bought an Aswee watch that works with your platform. I registered my username with my gmail account and put a password. Everything works perfect, until I try to share data with Google Fit, at that moment I get the following message: The app tried to access sensitive information from your Google account. To protect the account, Google blocked this access. Please help as it is essential that I can syncronize my watch with Google Fit.

Won't record blood pressure on day/ week/ monthly graph why????

I can't get the app to open once downloaded to my android

I got myself and my 2 young nephews a watch so I want to have several watches on my app how do I do that?!?!

I've got everything working but messages! I can get messages from non-contacts but not from contacts. Any ideas?

I don't know how to put my watch on sleeping mode

When I downloaded the app it needed a firmware update but tried now 3 thimes it won't update. This is an android device

GPS does not work

GPS does not work

As many others have stated, I do not receive the verification code so my device cannot connect to the app. It's obviously a common problem but there's insufficient troubleshooting or support for this app / compatible devices. What a pile of crap / rip off.

Upgrade failed Not receiving messages on my watch

When I try to sync it says device not connected. When I go to add device it says disconnect/unbind tracker from app. When I unpair it and pair it again it just goes through the same thing again in a loop.

Notifications not being pushed despite connection.

upgrade failed when i try to update the app

The summary page of the keep health app is working but when I go to the graphics it's not updating timely Only when I force stop does it update the graphics What am I doing wrong

Hello, I am having trouble with my sport record as it will only record 3 days of my walks, can you help please, I have a Redmi 1 phone ( new ) thank you regards mark

Unable to register. When I submit to register, the app puts the word ‘box’ in front of the email address so I can’t receive the verification email

The watch does does come on when moving wrist and the sleep mode isn't working

Sleep score only records sleep from 1.30 a.m when I go to bed at 10.30 pm so says I only have 4 hours sleep.

The verification code times out before i can enter itnto set up account. Very frustrating.

When recording weight, it doesn't record it correctly. 213.6 ends up as 219, 208 ends up as 214. Also, doesn't collect all sleep data for the night

The app send me the email where the verification code is supposed to be, but is not there. It does not display any numbers at all.

I’m not receiving a verification code. Please help

I still have version 2.07. Every time there is an update, my iPhone won’t update the app. I have tried everything to make sure it is not blocked from doing so. Also, it’s so annoying that I see other peoples questions on this site, but I can’t help them out when I could answer their question for them quickly, or I don’t see an answer to their question, that may help me out. I’ve had my watch for almost 2 years now, and have worked out how to use it really well, even though it hasn’t updated for me.

I downloaded the app to set up my smart watch fitness tracker. When I open the app, it asks to create an account - i put my email and password and click get code. The code does not come, and sometimes when it does come, since i'm on the phone, i have to go to the other window to get to my email, which when if I get the code, then when i come back to the app, the page with code is gone and i have to start all over again. How do i solve this?

Trying to get bp but screen times out before a reading is given

Just got my smart watch today and can't get passed creating an account as its not sending a verification code!!

The app is not syncing with watch.

App wont download keeps saying 'pending'

Want to reset my steps GOAL but I can't find the goal place again??

Just synched my new Bingfit FT805SHR watch to the Keep Health App. All is working well on my phone EXCEPT the steps portion and messaging portion. What am I missing? I have the notification turned on for messages and no messages are coming through on my watch.

How do I add swimming to the sports option. All the adverts say there are 25 sport modes I have only 3!

I cannot get a code to register on the app

I had a problem not getting the verification code as I was trying to set it up with my normal personal account which is on hotmail. When I changed it to the email account (gmail) that I use as my Samsung account on my Samsung phone, the verification code came through first time. Just adding in case this helps anyone else

Why can't I get a verification code to pair my new watch with my phone

Got my watch today tried to get on keep health but it wont give verification code. So cant even get right time. Useless. Where do i send watch back to.

It does not track my sleep, and it wont control my music, PLS assist

I've gad tge Keep Health watch since January 2022, it has worked fine with the exception of the "sleep" which is inaccurate. But since I did a phone update the app isn't working, just showing a k in the middle of the screen. I have turned the phone off and on again and the watch, I've uninstall the Keep Health app. Still not working.

I am trying to register for the app but l have not been sent a verification code

Watch worked fine for 3 weeks, but since 12th June it won't synchronise past 70% no matter how many times I've Installed and uninstalled it. Total rubbish

i fixed it up date your phone in system then go in to apps in settings and clear all data itll ask n say youll lose w.e just go with it then open app and do the first time set up add you watch and good to go

last week app was tempo mental iv uninstalled reinstall un paired watch re paired cleared cahse factory defaulted nothing is making it work so now my smart watch is just a watch fix it !

The app isn't working. Had problems last few days with synchronisation but today it's just frozen on white screen with k in the middle.

Just bought my smart watch and downloaded keep health.it wont send me a verification code and wont connect. Oh dear..Just saw all these negative reviews..its looking like another smart watch will be returned then😏

trying to login but forgotten password. tried to reset but though I can click get code but no email through to my inbox with code. please advise

My watch is new and given as a gift. The app worked very well for one and a half days and then said that the watch was not connected. I have uninstalled and app and re installed many times now. The app installs fully but says no device connected. I have followed all the recommended fixes but no success. I have also tried using a different email and the same issue occurred. Very disappointed.

My app worked perfectly until I had to reinstall it today and now it won't load, sticks on a white screen with k in the middle and freezes my phone. On the app install screen it says there was an app update on 14/06/22 so I'm assuming it's related to this. I have attempted to uninstall/reinstall numerous times but experience the same issue each time.

my watch isnt connecting even tho I have all thing on i have my Bluetooth on i have tried uninstalling it and reinstalling the app but it's still not working

The alarm does not work

App will only synchronise to 63% then freezes. Have uninstalled and reinstalled 4 times, but it keeps freezing. Rubbish product!

The app wont synchronize, stops at 77% and gets stuck

I bought my watch a few weeks ago and was working perfectly, then it stopped working, tried uninstalling then reinstalling, now won't download properly, just a white screen with k in middle

Will not give me a verification code, pointless purchase of fitness watch

App stopped working on 7 June. Just won't open or has blank white screen. I can see it was updated on 7 June so assume this is the problem but that doesn't help???

Freezing when syncing

Watch was connected to phone fine two days ago now will only synchronise to 77% then gets stuck so not able to use for purpose. Not very happy, only had 1 week.

The App is not working. Can't connect. I've uninstall and reinstall several times but still won't work. My phone is android 12. App has been working OK until today.

Keep Health stopped working it won't load any data

App wont connect to my fit watch, it wont let me log in.

The app kept crashing so I uninstalled it, I downloaded it again but it's not even letting me on to it at all. It keeps saying app it's responding

I can't get the app up ,I have previously but now it won't load

It's running in background what do I do. I can't see the instructions it's too small a print thankyou

No verification code sent

i am losing my patience cant log in asking verification code did anyone got sorted please help

Trying to sign up but it will not send verification code. How do i get code?

It won't let me create an account as it won't send a verification code to my email.

Tried opening my account and will not send me verification code at all,just says reacquairing ,very frustrating

Trying to log in to the app, but will not send verification code either with my account details or as a new account. Most annoying. Will be sending the Smart Watch back to the purchasing company telling them the problem I have been having.

Keep Health App not synchronising data and not connecting well

Keep trying to register but it doesn't send a code? So frustrating 😤!!!!

I have bought a new phone and installed the app again and paired it all okay, but when I click on the data is says must be connected to device?

doesn't seem to be counting steps and not sure how to turn on or address this. New watch so not had any step count

I am unable to create a new account as it does not send a verification code. This is not good enough, how does it work.

The battery percentage has gone missing on my app

Trouble logging in. Same as above

Keep health app requests that I log in. When I do with the correct email it says that it is incorrect. So then I choose the option to create a new account and the app does not send a verification code. I have attempted this dozens of times and it just does not work. :(