Now, staying on top of your AT&T accounts is much easier with the myAT&T app.
• Check data usage: Want to keep tabs on your wireless or Internet data
usage? Open the app to check usage on the overview screen. • Pay your bill:
Listed below are our top recommendations on how to get in contact with myAT&T. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact myAT&T. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of AT&T Services, Inc.
Get Pricing Info for IMEI ORG
I recently got at&t fixed wireless at my new home. I am VERY, VERY UNHAPPY with this service! First of all, the internet connection stinks- it takes FOREVER to load anything! This is not acceptable! I, along with my husband and four children rely on the internet for many things including homework for my children and business for myself and my husband. The 215 gigs is also another problem- how to expect a family to limit the use to this is insane! We watch one Netflix movie and it takes at least 3 gigs. We have only had this service for 2 months and we are ready to cancel! Something to change! My husband and I have been loyal at&t customers for several years. We pay over $8000 per year for our cell phones and before we moved to this new home, we have a telephone landline for over 3 decades with at&t wireless internet in which we were happy with. We only moved about one block from our old house and we were told that we could not get the same service here because they would be able to get the wires back to our new house. I really don’t believe this! I believe that your company wants to rip people off by telling them that they can’t get this service so they can lower the gigs and charge more when people go over the allotted 215 gig! I would appreciate it if someone from your company could help explain why our internet connection is horrible and why we wouldn’t be eligible for the internet plan we previously had for several years!
I have a story worth hearing: In the beginning of October I purchase 2 i-Phone 11 Pro's. They mention that they have a BOGO deal of buy 1 i-watch with a subscription and get the second for free. Just pay the taxes for both watches. I agree to the deal and ask for a Black one for myself and a White one for my wife. They inform me both orders are placed and they are on their way. In about 2 weeks the black one arrives but the while one does not. They send me an email explaining the white one is delayed until November. In November then send me another email saying the white watch is delayed until December. 2 days ago they send me an email saying the watch is cancelled and they won't charge me for the FREE watch. I call customer service many times over and each time they explain it's beyond the 14 day buyers remorse and that at least I have the first watch and there is nothing they can do about this. Customer service even reaches out to the Loyalty people and they state the exact same thing! Imagine going into a store and they offer a BOGO. They then say we have the one in stock and the other isn't here but when it comes in we will give it to you. Instead 2 months later they say, sorry but we don't have the FREE item but too bad. This is EXACTLY what is happening. I will post this story over every single source I can and share it on IG pages over and over until this is resolved. This is beyond imagination for a company like AT&T to do.
My husband and I were on the search for a new provider. We had heard good things about the att coverage so we chose to go there. They had a great deal of buy one get one for the iPhone XR. I was super excited. We stated talking pricing and plans with the rep. We got the unlimited and more plan. So the bill should have been $70 for the plan, $25 for the buy one phone, and $22 total for the insurances. We got our first bill of $306. During the process of signing up and getting the phones, my husband and I asked many many times over if there were any other fees; the rep continued to tell us no. We also asked many times over if our regular bill should be about $120, she consistently said yes. We have no just come back from a different att store and were told by them and customer service that there is an additional $70 a month access fee. We asked so many times in store about any fees and were lied to. Now we are at the point that we are going to return our phones and request a full refund, and because we paid with a debit card I am sure that it will be 7-10 business days before we see that money; meaning we will be out phones for that length of time. I am very disappointed and dissatisfied with att. We understand prorated charges because we started in the middle of a billing cycle, but paying $70 more a month because we were lied to, I just can’t see it!
Oct 31 2020
. I am VERY, VERY UNHAPPY with this service! First of all, the internet connec I call 611 let them take my account information and phone SMC away unwed my account and namber back reports stole 4403820777 just puck new phone phone October lock me up
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