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Complete guide to troubleshoot Happisodes app on iOS and Android devices. Solve all Happisodes app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Happy Thinking People GmbH, developers of Happisodes.
Contact e-Mail: [email protected]
The types of research projects and tasks vary – it could involve us asking you to post photos, for example, make a short video, including with text comment, or selecting pictures from a selection, maybe even simply sending a text message. Happisodes is designed so our Researchers can chat directly with you on your mobile, post questions, invite you to complete tasks, and of course for the researchers themselves to respond to your questions or feedback. Once you’ve downloaded the project, you can complete the tasks in both on and offline mode – Happisodes works without an internet connection. Every project has a Moderator, who can communicate with the participants through the web or through the closed environment of Happisodes . More general tasks can run over a number of days – for example, a general assignment might be keeping track of what you drink at all times of the day from Monday to Friday. Happisodes is a closed community in a closed web environment – to participate, you will need an invitation from us, with a login and password. A project can be a research community – which allow participants to read and react to one another’s posts. Some projects will involve trying to understand where you are when you are participating – these will ask you to keep your GPS function running. They help us better understand your world – we hope you enjoy the experience! Any questions? All the responses will be available in real-time to the Researchers running the project. All tasks are designed to be short, relevant and fun to do. this app is a research app from independent qualitative research consultancy Happy Thinking People. All moderator comments or questions are in a different colour. They will moderate sensitively and come back to you as quickly as possible if there’s something they need to understand better. Each survey will have specific sign-in requirements. Please send an email to happpisodes@happythinkingpeople.