Uber Freight app not working? crashes or has problems?

Uber Freight Status

Published by Uber Technologies, Inc. on 2023-12-12

Uber Freight is an app that matches carriers with shippers. Carriers can just
tap a button and instantly book a load, and the price you see is the price you
get—no more back-and-forth negotiations.

I have a problem with Uber Freight

Are you having issues? Select the issue you are having below and provide feedback to Uber Freight.

User reports:
No current problems

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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 6 Comments

By Roman 1 year ago

Hello. I can’t open my Uber Freight app. I click on it, it’s open black screen with Uber Freight sign and doesn’t go further. I did call to Uber and nothing changed Thank you

By Paul 1 year ago

Hello I can’t see any loads on the app. It’s not loading

By Izzy 1 year ago

Hey, I been trying to sign up as carrier, after sign up then the next page does not load.

By Fred B 1 year ago

Hi, I have been trying now for two weeks to sign up with Uber Freight and it continues to tell me it is a problem submitting information. I am not sure what is going on with the app.

By Jose 1 year ago

Hello, I have also been trying to sign up as carrier, I complete some questions on the dimensions of trailer, then next page does not load.

By Jeremy Smith 1 year ago

I've been trying to signup for a few days, unfortunately the site continues to say: "Sorry we had an unexpected error. Please try again later." I made sure I unblock cookies, and it continues to give the same message.

Common dislikes about Uber Freight app

- No ability to bid on a load in the app.

- No ability to start the detention in the app.

- No button for “LOADED” and “UNLOADED”.

- Poor customer service.

- No confirmation of the load they are paying.

- Poor English skills of customer service team.

- Only paid 100 dollars of detention even though it was their own fault.

- Uber kept calling and calling to get an update.

Have a Problem with Uber Freight? Report Issue

Common Uber Freight Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Uber Freight app on iOS and Android devices. Solve all Uber Freight app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Uber Freight iPhone Issues and Solutions

Uber Freight iOS app crashes, not working, errors
Uber Freight iOS app network issues
Uber Freight on iOS has black/white screen

Uber Freight Android App Issues and Solutions

Uber Freight has errors/crashing/not working
Uber Freight server network connectivity issues
Uber Freight has black screen

Uber Freight iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Uber Freight app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Uber Freight app crashes or not working on Iphone (iOS):

Close and restart the Uber Freight app on iPhone
Update Uber Freight app to the Latest Version for iOS
Uninstall and reinstall Uber Freight iPhone app
Update your iPhone to the latest iOS version

Fix Uber Freight on iPhone unable to connect to server/internet connection issues::

To resolve Uber Freight network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Uber Freight black/white screen (blank screen) on iPhone:

Follow the Uber Freight iOS app troubleshooting guide Here →

Uber Freight Android App Issues and Solutions

Fix Uber Freight not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Uber Freight app issues:

Force Stop the Uber Freight App
1. On android, goto "Settings" » click Uber Freight app. » click "Force Stop".

Update Uber Freight to the latest version on PlayStore

Clear Uber Freight App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Uber Freight app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Uber Freight.

Fix Uber Freight unable to contact server/ Uber Freight internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Uber Freight » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Uber Freight » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Uber Freight on android.

Solve Uber Freight black/white screens issue on Android:

Follow the Uber Freight android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Uber Technologies, Inc., developers of Uber Freight.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Uber Technologies, Inc.

E-Mail: [email protected]

Website: Visit Uber Freight Website

60% Contact Match

Developer: Trucker Path

E-Mail: [email protected]

Website: Visit Trucker Path Website

About this app

When your account is approved and authorized you’ll be able to access our exclusive loads and book them through UberFreight . Carriers can just tap a button and instantly book a load, and the price you see is the price you get—no more back-and-forth negotiations. Uber Freight is an app that matches carriers with shippers. Loads on our app are exclusive to us through our contracts with shippers. Before you can start using UberFreight you’ll need to sign up. From pick up to payday, the Uber Freight app is your all-in-one tool to book loads faster.