Uber Freight app not working? crashes or has problems?

Uber Freight Status

Last Updated on 2025-02-06 by Uber Technologies, Inc.

I have a problem with Uber Freight

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User reports:
No current problems

User reports 0

Summary of Uber Freight Problems 🔥

- No ability to bid on a load in the app.

- No ability to start the detention in the app.

- No button for “LOADED” and “UNLOADED”.

- Poor customer service.

- No confirmation of the load they are paying.

- Poor English skills of customer service team.

- Only paid 100 dollars of detention even though it was their own fault.

- Uber kept calling and calling to get an update.

📋 6 Reported Issues:

Roman 2023-03-22

Hello. I can’t open my Uber Freight app. I click on it, it’s open black screen with Uber Freight sign and doesn’t go further. I did call to Uber and nothing changed Thank you

Paul 2022-10-02

Hello I can’t see any loads on the app. It’s not loading

Izzy 2022-07-13

Hey, I been trying to sign up as carrier, after sign up then the next page does not load.

Fred B 2022-07-13

Hi, I have been trying now for two weeks to sign up with Uber Freight and it continues to tell me it is a problem submitting information. I am not sure what is going on with the app.

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Jose 2022-06-30

Hello, I have also been trying to sign up as carrier, I complete some questions on the dimensions of trailer, then next page does not load.

Jeremy Smith 2022-06-09

I've been trying to signup for a few days, unfortunately the site continues to say: "Sorry we had an unexpected error. Please try again later." I made sure I unblock cookies, and it continues to give the same message.

Showing 1-6 of 6 reported issues:

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Common Uber Freight Problems & Solutions. Troubleshooting Guide

Table of Contents:

Uber Freight iPhone Issues and Solutions

Uber Freight iOS app crashes, not working, errors
Uber Freight iOS app network issues
Uber Freight on iOS has black/white screen

Uber Freight Android App Issues and Solutions

Uber Freight has errors/crashing/not working
Uber Freight server network connectivity issues
Uber Freight has black screen

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Uber Freight iPhone Issues and Solutions

How to fix Uber Freight app crashes or not working on Iphone (iOS):

Close and restart the Uber Freight app on iPhone
Update Uber Freight app to the Latest Version for iOS
Uninstall and reinstall Uber Freight iPhone app
Update your iPhone to the latest iOS version

Fix Uber Freight on iPhone unable to connect to server/internet connection issues::

To resolve Uber Freight network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Uber Freight Android App Issues and Solutions

Fix Uber Freight not working on Android, crashes, errors or is unresponsive:

Force Stop the Uber Freight App
1. On android, goto Settings » Uber Freight » click [Force Stop]

Update Uber Freight to the latest version on PlayStore

Clear Uber Freight App Cache and Data:
1. On android, goto Settings » Apps » Uber Freight » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Uber Freight.

Fix Uber Freight unable to contact server/ Uber Freight internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Uber Freight » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Uber Freight » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Uber Freight