Are you having issues? Select the issue you are having below and provide feedback to Sugarmate | Diabetes Tracker.
- Doesn't use old health data
- Crashing, screen locking up all the time
- No improvement with last update
Not working.
iPhone XR. Sugarmate keeps crashing and disconnecting from my moms Dexcom. She’s legally blind and relies on Sugarmate to be able to have Alexa read her sugars to her
App on iPhone 13 only refresh and crash. No issues with browser
Got new iPhone 13. App keeps crashing
Complete guide to troubleshoot Sugarmate | Diabetes Tracker app on iOS and Android devices. Solve all Sugarmate | Diabetes Tracker app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sugarmate Inc., developers of Sugarmate | Diabetes Tracker.
Contact e-Mail: [email protected]
58.62% Contact Match
Developer: mySugr GmbH
E-Mail: [email protected]
Website: 🌍 Visit mySugr Website
50% Contact Match
Developer: Gluroo Imaginations Inc.
E-Mail: [email protected]
Website: 🌍 Visit Gluroo Website
The Sugarmate app, an authorized Dexcom Data partner, offers a modern solution to CGM via a wide range of visualization tools and integrations to streamline your blood sugar management. The Sugarmate Platform is not intended to modify data received from the continuous glucose monitor system. Built for smart devices across multiple platforms, SugarmateDiabetesTracker uses CGM data to create a wide range of display tools to streamline your glucose level tracking. The Sugarmate Platform is not intended to serve as a replacement for a primary display device for a continuous glucose monitoring system. Gain deeper insight into your continuous glucose monitoring (CGM) data with the Sugarmate app. The Sugarmate app brings glucose data tracking into the modern era through smart-device technology integration. With the Sugarmate app you can receive a phone call (even in Do Not Disturb mode) or send an automated text to friends and family if your blood sugar readings drop, or are below normal. Sync your glucose level data across multiple devices in real time to get the information you need anywhere, anytime. Nor is it intended to instruct, or to transmit information to the continuous glucose monitor system. The Sugarmate app helps reduce the guesswork and stress of interpreting and acting on your CGM data. Sugarmate also syncs with Apple Health and includes voice recognition and dictation to make life even easier. The user should follow instructions on the continuous glucose monitoring system. Sugarmate is either a registered trademark or trademark of Sugarmate, LLC in the United States and/or other countries. Additional features like a nutritional database, exercise detection, and activity feed keep all of your vital data in one, unified dashboard. Users can customize CGM alerts for blood sugar highs and lows and caregivers can even manage multiple users on one phone. Let the Sugarmate CGM tracker help you eliminate the guesswork and take back your life.