CONTOUR DIABETES app (US) app not working? crashes or has problems?

CONTOUR DIABETES app (US) Status


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⚠️ Most reported problems ⚠️

Not working
66.7%

Something else
33.3%

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Summary of CONTOUR DIABETES app (US) Problems 😠👌🔥

- Unable to enter long acting insulin as its own event

- Unable to delete synced readings

  1 Reported Issues: 😵🆘🛟🚨📢

Thomas Huot
2022-06-14

I still cannot log into my Contour app. What is going on? I called support yesterday, I uninstalled the app, reinstalled it, and it still does not work. Please help.

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Common CONTOUR DIABETES app (US) Problems & Solutions. Troubleshooting Guide

       


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About this app

For more information, please refer to the user guide for your CONTOUR™ connected meter. © 2021 Ascensia Diabetes Care Holdings AG. All rights reserved.  Poster presented at the 12th International Conference on Advanced Technologies & Treatments For Diabetes (ATTD); February 20-23, 2019; Berlin, Germany. 2. Data on file. Ascensia Diabetes Care. DCAM-147-5682. 3.  The easy-to-use CONTOUR™DIABETES app is designed for adults of all ages with diabetes. (1) Since 2016, there have been over 1. 2 million downloads. (2) Start your download and enjoy your journey.  The CONTOUR™DIABETES app syncs with a CONTOUR™ connected meter for seamless blood glucose monitoring.  This easy-to-use app can give you a better understanding of how your daily activities affect your blood glucose results to help you manage your diabetes.  Ascensia, the Ascensia Diabetes Care logo and Contour are trademarks and/or registered trademarks of Ascensia Diabetes Care Holdings AG. 1. Fisher W et al.  User Experience with a New Smartphone Application for Blood Glucose Monitoring (BGM) in an Information-Motivation-Behavioral Skills (IMB) Model Study.  The CONTOUR™DIABETES app presents your blood glucose results in a simple and easy-to-review way that’s personalized to you.  In addition to using the CONTOUR™DIABETES app, always consult with your Health Care Professional before making any changes to your diet, exercise or treatment regimen.  Availability of blood glucose meter model based on country of purchase.  Download the CONTOUR™DIABETES app today and start receiving meaningful information on your progress, with some of the latest features...  Units of measurement in CONTOURDIABETESappUS will match that of your synced meter.  Note: Screenshots are for illustration purposes.  Fernandez-Garcia D et al.  The ICONE Study: A multicenter evaluation of the impact of CONTOUR™NEXT ONE and CONTOUR™DIABETES app on Self-Management and Adherence in Insulin-Treated Patients with Diabetes. ePoster presented at European Endocrinology Society Congress (ECE), 5-9 September 2020.