mySugr Status
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55 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
[Solved] Not recording stats
[Solved] Not transferring test results
Not connecting my blood sugar
app has stopped showing dmi all together and not from lack of testing
📋 10 Reported Issues:
Before the update I tracked my readings in mmol/L as its read at the doctors. my meter gives mmol/L p
android phone does not show device on bluetooth
My sugar app will not open up on my kfhd 10,and it is download
App needs very long to Store input data (about 1min). WLAN Connection is OK (testen with Otter Apps) Is there a MySugr Server Issum? Regards Hermann
I just bought my glucose monitor and the app won’t let me sign in after i successfully signed up
App started crashing this week.
Sept 27 is the last time mySugr has tracked my glucose.
If I forget to add my carbs at the end of the day, I can no longer add them later with the correct date. It won’t allow me to change the date & then add carbs. It goes blank, & I have to cancel to exit. If I just add carbs 1st, I can’t get to date or the page goes blank & I have to cancel, or save w/current date.
Hi, I’ve just got myself a new Accu-Chek instant meter. I have tried to pair it with mysugar app but to no avail. I cannot see my meter in the available devices and applications. The only thing I find there is apple health app. I’ve read a lot of literature on the internet, seen videos on YouTube but still cannot pair my meter to my iPhone. Is my location a factor? I’d be very grateful if you can help me get my meter paired to my iPhone. Looking for forward to hearing from you. thanks a lot have a nice day . Ali
App will no longer connect to relion platinum
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Developer: mySugr GmbH
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Jun 23, 2026, 10:35 PMa iOS user from Oklahoma City, United States reported problems with mySugr : Connection
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Jun 20, 2026, 11:54 PM
a iOS user from Kansas City, United States reported problems with mySugr : Not working
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a iOS user from Kansas City, United States reported problems with mySugr : Connection
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a iOS user from Fulton, United States reported problems with mySugr : Connection
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Jun 14, 2026, 05:27 PM
a iOS user from Clovis, United States reported problems with mySugr : Not working
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Jun 10, 2026, 06:34 PM
a Windows user from Lima, Peru reported problems with mySugr : Not working
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Jun 09, 2026, 05:36 PM
a iOS user from Erbil, Iraq reported problems with mySugr : Crashes
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Jun 01, 2026, 10:35 PM
a iOS user from Yorktown Heights, United States reported problems with mySugr : Not working
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May 29, 2026, 03:19 PM
a iOS user from Consett, United Kingdom reported problems with mySugr : Crashes
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May 12, 2026, 01:16 PM
a iOS user from Glendora, United States reported problems with mySugr : Not working
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