Diabetes Easy app not working? crashes or has problems?

Diabetes Easy Status

Last Updated on 2020-11-17 by DerKeiler GmbH

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Common Diabetes Easy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Diabetes Easy app on iOS and Android devices. Solve all Diabetes Easy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Diabetes Easy iPhone Issues and Solutions

Diabetes Easy iOS app crashes, not working, errors
Diabetes Easy iOS app network issues
Diabetes Easy on iOS has black/white screen

Diabetes Easy Android App Issues and Solutions

Diabetes Easy has errors/crashing/not working
Diabetes Easy server network connectivity issues
Diabetes Easy has black screen

Diabetes Easy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Diabetes Easy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Diabetes Easy app crashes or not working on Iphone (iOS):

Close and restart the Diabetes Easy app on iPhone
Update Diabetes Easy app to the Latest Version for iOS
Uninstall and reinstall Diabetes Easy iPhone app
Update your iPhone to the latest iOS version

Fix Diabetes Easy on iPhone unable to connect to server/internet connection issues::

To resolve Diabetes Easy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Diabetes Easy black/white screen (blank screen) on iPhone:

Follow the Diabetes Easy iOS app troubleshooting guide Here →

Diabetes Easy Android App Issues and Solutions

Fix Diabetes Easy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Diabetes Easy app issues:

Force Stop the Diabetes Easy App
1. On android, goto "Settings" » click Diabetes Easy app. » click "Force Stop".

Update Diabetes Easy to the latest version on PlayStore

Clear Diabetes Easy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Diabetes Easy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Diabetes Easy.

Fix Diabetes Easy unable to contact server/ Diabetes Easy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Diabetes Easy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Diabetes Easy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Diabetes Easy on android.

Solve Diabetes Easy black/white screens issue on Android:

Follow the Diabetes Easy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DerKeiler GmbH, developers of Diabetes Easy.

About this app

Man braucht nur die auf der Verpackung oder bei fddb. info angegebenen Kohlenhydrate pro 100 Gramm und Mahlzeitenmenge einzugeben, klickt auf “Berechnen” und erhält die für Diabetiker wichtigen Werte BE, KE und Gramm Kohlenhydrate der Mahlzeit. Vorbei sind die Zeiten in denen man sich z. B. genau 200 Gramm Kartoffeln genommen hat um sich das lästige und aufwendige Rechnen zu ersparen. - In Sekundenschnelle - mit nur einem Klick - Broteinheiten (BE), Kohlenhydrateinheiten (KE) und Gramm Kohlenhydrate ausrechnen. Endlich so große Portionen essen wie man Hunger hat!