Sutter Health My Health Online app not working? crashes or has problems?

Sutter Health My Health Online Status


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⚠️ Most reported problems ⚠️

Login
52.9%

Something else
29.4%

Account
5.9%

Connection
5.9%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Sutter Health My Health Online Problems 😠👌🔥

- Online scheduling is not for emergencies.

- Doctors don't pay attention to the app.

- Process to get an appointment on the phone is demeaning, time consuming, and infuriating.

- Tests ordered can no longer be viewed.

- Current version of the app is not user friendly.

  5 Reported Issues: 😵🆘🛟🚨📢

Dina
2023-11-19

Can’t log into my account and says version needs update and I checked the app and there was no available update!

Larry G Hudson
2022-10-29

Log-in page will not load properly. On the main page, on the right side, after entering my information the button will not work. If I click on the SIGN IN OR ENROLL button, all I get is a blue page-nothing else. Please advise, thank you.

Tom Hall
2022-06-06

Trying to log in via my computer. Security code sent to my phone.I enter it and up comes the message that there has been an error and I should log out and try again. I have tried 6 or more times. The same thing happens.

Mary Jo Koepke
2022-05-17

Trying to log in via my computer. 3 times security code sent to my cell phone. I enter it and it says "Ooops there is an error. Log out and log back in"

Micah Coyne
2022-05-04

Can’t login. App is telling me its not supported and needs to be updated. It also won’t accept my user name. Says it’s wrong every time. Restarted phone. Removed and reinstalled app. It’s still garbage.

Showing 1-5 of 5

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About this app

Use your existing My Health Online account at Sutter Health to manage your health information and send messages to your physician and care team from your mobile device.  You will need to have an active My Health Online account before you can start using the mobile app.  Have feedback or need help?  Select Contact Support within SutterHealthMyHealthOnline .