Are you having issues? Select the issue you are having below and provide feedback to Puzzles & Survival.
- Long and annoying tutorial
- Complaints about getting attacked, losing resources
- Misleading video advertisements
My game just get problem suddenly. It get crashes when the data loading reach 88%. Already tried to uninstal and reinstal from both google store and apk file. But it still have the same problem
Won't load after update. Have uninstalled and reinstalled. After 10 mins, gives some message failed to update
Have tried for the last 4 days to play but game will not load past 55%! What is the solution please?
I have been playing the game on pc (windows version) Today, when I went to play, it get stuck saying will not use cellular data 55%. What can be done to fix this.
I have been playing this game. Today, when I went to play, it get stuck saying will not use cellular data 55%. What can be done to fix this. Thanks
Has had problems, closing without asking if to. But now will not load!
2 issues. Research Center Chapter 5. The last objective to complete was to defeat level 5 zombie. I defeated level 5 zombie multiple times and the objective still does not state completed. I think it froze. Another issue is HQ level 14. To upgrade HQ to level 15 I need to upgrade Wall and Upgrade Research Lab to level 14. The issue here is, you can't upgrade Research Lab like other buildings. I'm not talking about Research Center by the way. I've contacted moderators for help. No answer from them. I've contacted customer support. No good answer's that fixed the issue. I've already clicked on fix game multiple times, and nothing fixed. I'm wondering if I just have to wait for the next update. When is that? I've already spent 100 dollars in this game. If you want more money; then fix these issues.
Game will not load. Tried updating through play app but will not load even after update
Hi, since the latest game update, I’m unable to load the game. Tried numerous times but the loading always stops at 55% of acquiring game version files. Please help. I’m from S268, SIT.
Hi, since the latest game update, I’m unable to load the game. Tried numerous times but the loading always stops at 55% of acquiring game version files. Please help. I’m from S268, SIT.
I got a refund on puzzles and survival for an accidental purchase I have 2 diffrent accounts on the game and now I can make any kind of purchase on either account with my Google play credit you guys locked my account or something and I need it fixed
Game with not load/start. I tried to use the fix game button, however game will still not start.
Game will not load as of this morning out of nowhere. Had previous issues with subscription so canceled and today was cancel day. Now won't work and can't even get in the game. I've invested alot of money into game and want a refund if cant get back in, sorry wont cut it. Many people having this problem from what I'm seeing today and still haven't fixed this? taking peoples money? (State 491 ProudVet1508)
I’ve been trying to download the game for hours and it still won’t download
Hi, I can no longer open the app. It just loads then closes after 45 seconds. My name is Doc Jeff in the game and I am the leader of Constantine I alliance. Server is 520 I think.
Keep crashing when I just open the app.
It simply will not load anymore everything was fine then 1 day it would not load an hasn't since I have a lot of time and pretty good bit of money I vested if it can't be fixed I'm going to talk to Google about getting a refund
Can not log into my account. What’s the problem.
Witam, chce odzyskać konto. Zepsuł się telefon na którym gralam. Po zainstalowaniu gry na innym urządzeniu zaczynam od początku. Jak mogę odzyskać swoje konto?
I can't enhance my players when they reach the levels 10 and 30. When I try to do so I get a message that I need combat training manual 1, but I have 27 of them.
My app has crashed ....for puzzle and survival...what's the problem
Complete guide to troubleshoot Puzzles & Survival app on iOS and Android devices. Solve all Puzzles & Survival app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 37GAMES, developers of Puzzles & Survival.
Contact e-Mail: [email protected]
To manage and cancel subscriptions, please head to Settings - iTunes Store & App Store - Check Apple ID - Account Settings - Subscription. If you are a subscriber, within 24 hours before your monthly subscription expires, the subscription will be automatically renewed UNLESS you manually cancel it before then. 6. Content: Subscribe to claim heaps of rewards on a daily basis and unlock various remarkable boosts. 5. Puzzles & Survival provides subscription services. Puzzles & Survival is a free-to-play mobile game with in-app purchases. Become a subscriber to enjoy exclusive boosts and rewards! 1. According to 37GAMES' Terms of Use and Privacy Policy, this application is not intended for use by users under the age of 12. The outbreak of a deadly virus swept over the world. Lead your followers to survive the apocalypse: that is your quest. Solve the mysteries and build an impenetrable sanctuary. Almost all of humanity have turned into zombies. Match-3 Puzzle meets Strategy! The future of humanity is in your hands. Feel free to contact us via the in-game Customer Service or send us an Email at: global. support@37games.