Klara – Patient communication Reviews

Klara – Patient communication Reviews

Published by on 2020-11-16

Thousands of healthcare teams across more than 40 specialties connect with and
care for their patients using Klara’s secure messaging and telemedicine
solution because it’s convenient and accessible to patients with no login,
password, or download required—ever. With Klara, practices gro...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


Klara – Patient communication Reviews


  • By

    Easier than my portal

    I am both doctor and patient and I cannot stress how happy I am I decided to buy Klara. It is like night and day from when I used to call my patients for labs or was constantly getting complaints from patients because my staff never got in touch with them. It seems like even my Office Manager has more time now and is happier because she always knows what’s going on with patients. My dermatologist uses it so when I go for Botox, I get to experience the patient side as well. Really cool and less hassle


  • By

    Please, all doctors get this!

    KLARA makes everything about going to the doctor so much easier!!! I hate having to call my doctor’s office for any reason because they never answer (I get it, they re really busy!). When the staff calls back, I’m always at work and can’t answer so the phone tag begins. I love being able to send a quick text to my doctor’s office using KLARA. I actually schedule my routine appointments now since it’s a quick text message. Love it!


  • By

    Very easily accessible

    We all text- why shouldn’t Doctors and their employees? This is much quicker than waiting on the phone or being transferred to several people. It works wonderful in Dr. Hasen’s office in Naples and I think most patients and providers would be delighted to have their communication via text because it makes everyone easily accessible.


  • By

    Easy User Interface, Somewhat Congested Inbox

    This app is really nice for communicating more quickly with my doctor. The user interface is very simple. However, I wish conversations I have between them and ones with their office staff were separable into their own message threads. When they get lumped together, it gets confusing. My doctor's receptionist ends up receiving and having to transfer some messages intended for him. Otherwise, it's a very convenient app!


  • By

    Just doesn’t deliver

    Preview and demo was great and staff was friendly. Then you sign the contract which is a minimum of 1 year and everything changes. App is not a simple to set up, use and does not deliver what they said it could. One of the answers I received was “I’m sure we can do that but I’ll have to check with support on the details.” Then, “I’m sorry that just won’t work with the system.” My fault for signing too quickly. Support is laughable. Appt times are difficult to get because Fred likes his vacations and his appt windows are minimal. Do yourself a favor and find another communications system. I know I will as soon as possible.


  • By

    Great Tool for Medical Communication

    I’ve been using Klara for 6 months now and have seen no bugs/issues within the app. I only ever had one communication thread at a time, but the messages come in within a couple minutes of my Dr sending the message. Attaching documents and pictures in easy too.


  • By

    Terrific instant communication with my surgery team

    Just love this app for the ease of instant communication with my surgeons and their support teams. 24/7. Non intrusive. Can send/receive pics too. Provides both peace of mind and incredible valuable support. Love it. Any practice that DOESN’T have it will be at a disadvantage.


  • By

    Are you guys even there?

    It’s been 3 days now of me just saying hello and getting a message saying “this is a confirmation that your message has been sent. Someone will reply to you shortly” and yet no one responds back FOR 3 DAYS IN A ROW. Just messaged again at 8:50 AM (mountain time, so basically 9:30 for them) and no response and did it again at 9:30 AM and still no response and just checked to see that it just said “we’ll be back tomorrow at 8 AM to 5:30 PM again for the third day... thanks guys really good customer service 👌


  • By

    Why don’t all Dr’s use this?

    I love love love this app, it’s so easy to use and I don’t have to sit on hold listening to awful music waiting for someone to pick up just to say they will get a message to the Dr. with this app, I’m texting the office staff or if need be I’m texting the Dr. directly.


  • By

    VAnderson

    I love using Klara. It eliminates having to leave a message for a nurse in a voice mail. And you get an answer much more quickly than when a nurse has to stop what she is doing to return a call.


  • By

    Great App!

    I love being able to communicate directly and quickly with the clinic. It is pretty easy to understand and get the hang of. I definitely recommend app and it has helped me out a lot.


  • By

    Lori McK

    Getting messages and response in the same day from the nurse is a great system. I know the message is received. Bethany is typically quick to respond. I wish other doctor offices would take note..


  • By

    Love how accessible my doctor is now

    This is a great way to communicate with your doctor. My doctor feels so much more accessible. Instead of calling and leaving a message and hoping they get back to you. Love it!


  • By

    So easy to contact the clinic

    Thank you for this service. It makes it so simple and quick to contact the clinic. No more holding on the phone!


  • By

    Site review

    Great site, they answer all your questions in a timely manner and easy to use. Will continue to use this site


A better way to Contact apps


You can now contact Klara – Patient communication customer service directly
via Email using our new site - AppContacter.com

Contact Klara – Patient communication directly


Is Klara – Patient communication Safe?

Yes. Klara – Patient communication is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 3,111 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Klara – Patient communication Is 28.4/100.


Is Klara – Patient communication Legit?

Yes. Klara – Patient communication is legit, but not 100% legit to us. This conclusion was arrived at by running over 3,111 Klara – Patient communication User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Klara – Patient communication Is 28.4/100.


Is Klara – Patient communication not working?

Klara – Patient communication works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Have a Problem with Klara – Patient communication? Report Issue

Leave a comment:



Why should I report an Issue with Klara – Patient communication?

  1. Pulling issues faced by users like you is a good way to draw attention of Klara – Patient communication to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Klara – Patient communication customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Klara – Patient communication.


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