Thousands of healthcare teams across more than 40 specialties connect with and
care for their patients using Klara’s secure messaging and telemedicine
solution because it’s convenient and accessible to patients with no login,
Listed below are our top recommendations on how to get in contact with Klara – Patient communication. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Klara – Patient communication. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Klara Technologies Inc.
Preview and demo was great and staff was friendly. Then you sign the contract which is a minimum of 1 year and everything changes. App is not a simple to set up, use and does not deliver what they said it could. One of the answers I received was “I’m sure we can do that but I’ll have to check with support on the details.” Then, “I’m sorry that just won’t work with the system.” My fault for signing too quickly. Support is laughable. Appt times are difficult to get because Fred likes his vacations and his appt windows are minimal. Do yourself a favor and find another communications system. I know I will as soon as possible.
It’s been 3 days now of me just saying hello and getting a message saying “this is a confirmation that your message has been sent. Someone will reply to you shortly” and yet no one responds back FOR 3 DAYS IN A ROW. Just messaged again at 8:50 AM (mountain time, so basically 9:30 for them) and no response and did it again at 9:30 AM and still no response and just checked to see that it just said “we’ll be back tomorrow at 8 AM to 5:30 PM again for the third day... thanks guys really good customer service 👌
This app is really nice for communicating more quickly with my doctor. The user interface is very simple. However, I wish conversations I have between them and ones with their office staff were separable into their own message threads. When they get lumped together, it gets confusing. My doctor's receptionist ends up receiving and having to transfer some messages intended for him. Otherwise, it's a very convenient app!
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