VuMedi Status

Last Updated on 2023-09-02 by VuMedi, Inc.

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Common VuMedi Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VuMedi app on iOS and Android devices. Solve all VuMedi app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

VuMedi iPhone Issues and Solutions

VuMedi iOS app crashes, not working, errors
VuMedi iOS app network issues
VuMedi on iOS has black/white screen

VuMedi Android App Issues and Solutions

VuMedi has errors/crashing/not working
VuMedi server network connectivity issues
VuMedi has black screen

VuMedi iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever VuMedi app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix VuMedi app crashes or not working on Iphone (iOS):

Close and restart the VuMedi app on iPhone
Update VuMedi app to the Latest Version for iOS
Uninstall and reinstall VuMedi iPhone app
Update your iPhone to the latest iOS version

Fix VuMedi on iPhone unable to connect to server/internet connection issues::

To resolve VuMedi network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix VuMedi black/white screen (blank screen) on iPhone:

Follow the VuMedi iOS app troubleshooting guide Here →

VuMedi Android App Issues and Solutions

Fix VuMedi not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent VuMedi app issues:

Force Stop the VuMedi App
1. On android, goto "Settings" » click VuMedi app. » click "Force Stop".

Update VuMedi to the latest version on PlayStore

Clear VuMedi App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "VuMedi app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch VuMedi.

Fix VuMedi unable to contact server/ VuMedi internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click VuMedi » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got VuMedi » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch VuMedi on android.

Solve VuMedi black/white screens issue on Android:

Follow the VuMedi android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at VuMedi, Inc., developers of VuMedi.

About this app

Over 275,000 doctors use this app to improve patient care and grow their practice. this app is a video education platform for doctors.