BlueCare Reviews

BlueCare Reviews

Published by on 2024-03-29

🏷️ About: The doctor will see you – anywhere, anytime! With BlueCare, a telemedicine service of Blue Cross and Blue Shield of Louisiana, you can see a doctor online 24/7, without having to take time off from work or school. The BlueCare App lets you: • See doctors from your phone or tablet when you need to – no appointments required • Save time and money by skipping trips to the ER or urgent care • Easily get help for non-e.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
66.7%

🙄💅🫥 Neutral
17.7%

😎👌🔥 Positive experience
15.6%

~ from Justuseapp.com NLP analysis of 3,123 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Quick and easy setup process

- Doctors are professional, friendly, and knowledgeable

- Fast visits, typically less than 5 minutes

- Convenient alternative to in-person doctor visits

- Affordable and saves time

- App is easy to navigate and not overcomplicated

- Can be used for minor medical needs

- Doctors can diagnose and prescribe medication



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

Be careful of BlueCare

2022-05-25

Back 2018 it was great! Could see a doctor in no time. Now in 2020, it is the worst service I have seen. Don’t waste your money. First you wait longer and second they are afraid to prescribe real medicine. If you have a simple sinus infection (not a virus) they will not prescribe antibiotics at all. You have to go to two visits or double pay or after you become even sicker before they help you with needed meds. I left the video and the doctor who’s hands were tied to help me and went to urgent care down the street like I use to do before this service. Very disappointed how something was so good has become so bad.

Waited 7 hours and still haven’t gotten through

2022-06-26

I started waiting on a doctor at 3 pm and was kicked out 4 times and had to wait in line behind everyone again each time. It is now almost 10 pm and I have given up. The last time it kicked me i had only 4 people ahead of me and it said the doctor was no longer available but when I went back in he was there and available. Then there was 11 people ahead of me. This is ridiculous. There has to be a better way. There’s no way to make an appointment even though there is an appointment tab. They make you leave your phone number then don’t call you. There were several instances where I had a certain number of people in front of me the somehow the number increased by one. What the ever loving beheezus did I waste my whole day on this for?????

Talked to doctors, but no help

2022-07-27

Talked to the blue care doctors to try and get a new asthma inhaler, the doctors prescribed me new asthma medication, and said it was sent to the pharmacy.. every time I call the pharmacy no one has sent it in...
I did two separate doctors visits,
Got the same prescription both times, and was not able to get either of the blue care providers to send the prescription they prescribed, (and that I have receipts for) to the pharmacy. Huge waste of my time.. BlueCare is a joke. Looking to get the medication I need, during hard times, and all they do is run me in circles.

Surprisingly Awesome

2022-08-28

Since this is fairly new, at least to me it is, I assumed there would be glitches, take a long time, and more of a headache than just going to the Dr. My son just had his first online visit and it went surprisingly awesome! The Dr. was great, there were no glitches, and it took no time at all. It took 35-40 mins from start to finish. This includes the time it took me to download BlueCare , enter all of my information and my two son’s information, start the online check-in, talk to the Dr. and receive the school excuse and prescription. I don’t foresee myself sitting in a waiting any time soon.

Cyber Visits-What a clever concept

2022-09-29

This morning I spent 90 minutes at Urgent Care before I gave up. Looking online for facility that accepts Blue cross, I stumbled upon this. Dr was outstanding, asked all questions expected and was able to visually access the cite of my wound and prescribed antibiotics.
Would definitely use again!

absolutely the easiest dr visit ever

2022-10-30

The dr was very friendly and kind. Very genuine and personable. Wait time was less than 10 minutes. Will do this again!

First telehealth visit

2022-12-01

I cannot believe this has been around for about 40 years! I highly recommend it to everyone.

Great app!

2023-01-01

Very easy to use without having to leave home! Please use BlueCare . Please be sure all of your information is correct, very important. Be safe!

So wonderful!

2023-02-02

It was a quick, thorough visit. The wait was very short, and the doctor was able to send a script to my pharmacy. Will use again, so much better than going to an urgent my care or in to the doctors office.

Impressed

2023-03-06

I was skeptical at first, but pleasantly surprised at how easy and convenient the process was. The wait was tolerable, the doctor was helpful, and the diagnosis was as I expected. Going to the pharmacy now to get my prescription that she prescribed me. I’ll definitely be using this again for sure!

Best thing ever

2023-04-04

Imagine coming home from work at 5pm to a preteen crying about how bad her throat hurts and 2 screaming toddlers. This apps has saved my sanity. I didn’t have to pack up the 2 toddlers into the car or have my sick daughter out in the inclement weather to rush to an urgent care. An appointment all done in the comfort of our home.

Patient G

2023-05-06

Today I was able to see Dr. Jackson, he is a very encouraging, kind, friendly physician who extends concern towards your well being! It’s nice to see people like him are actually still existing! Thanks Dr. J.

Dawn

2023-06-06

This service is awesome. My daughter had sinus problems and lead to an earache. An earache isn’t like a soar thought that could be viral or not. I figured since we new exactly what the problem was that if we went to the walk in clinic the doctors would automatically give antibiotics. The online doctor was super nice.

Wow! Excellent experience

2023-07-08

I was skeptical about this, but it was a really easy “visit”. At 9:45pm I decided I should see a doctor tomorrow. Then I remembered BlueCare. I set up an account, entered my complaint/symptoms, and a doctor was on the video chat in no time. It’s now 9:57 and I’m done with the visit and have a prescription being sent to my pharmacy. I will definitely be using this again for any minor medical needs!!

Easy and Efficient

2023-08-08

BlueCare made it very easy to be seen by a physician to address a nagging cold I could t get rid of! BlueCare is easy to navigate, not over complicated and only took a few minutes to connect to a doctor. The doctor was very friendly and got straight to the point of asking questions to diagnosing. I will use this service again when I need to and I highly recommend BlueCare .

No Long Wait

2023-09-09

I work from home and leave for a trip today and had no time to go to the doctor for a stye that had bothered me for a few days. The wait was maybe 5 minutes and my “visit” was less than 10 minutes. Quick, easy, and affordable! I was able to do this is my home, go right back to work afterwards, and will be able to pick up a prescription on my way out of town.

A no-brainer when the crud starts going around

2023-10-11

When you wake up with a sore throat, a fever, and an infectious cough, the last thing you want to do is haul yourself over to urgent care or your doctor’s office where they test you for every illness they can and hold you hostage with paperwork and long waits. This is a fantastic alternative! It’s quick, easy, inexpensive, and bears the same result without the misery of being in public (well, until you go pick up your prescription, but that’s what the drive-through is for!).

Healthcare 2019!

2023-11-11

It was super easy, once I turned my phone off and back on. The video portal would not load at first. So my hubby suggested I turn off my phone and turn it back on, and that worked, the video portal loaded..... and the doctor I picked, arrived like a Jeannie, popping out of the bottle to grant my three wishes. Dam I love that App!

I’m so thankful I could avoid the waiting room at urgent care and I’m also so very thankful that I don’t have to panic about getting a doctor’s appt Monday morning. It is nice to start the healing process before the work week.

Crazy easy!

2023-12-13

With just a few minutes of setting up your profile with your medical info, you are ready to go! The doc comes on video typically within 5 minutes or less every time I’ve used it. They are nice and casual but still extremely professional. If you have medical questions or need a prescription that doesn’t require an in person exam, these guys have you covered! The visit with the doc is FAST. Even with a bit of chit chat you are done in less than five minutes. This service is AWESOME!

Awesome virtual visit!!!!

2024-01-13

Dr. Jeffrey Goorland was absolutely the coolest , amazing , positive, attentive, engaging , hands down one of the best doctors visits I’ve ever experienced ! I hope I can continue to receive his medical attention . I felt better just having the visit with him 😂he is definitely meant to be a doctor . God bless him and his 😇.

How easy was that?

2024-12-16

This was my first time using blue care. My doctor was so nice and professional. I had to wait maybe 20 minutes to see him. It was worth the wait!

Amazing experience

2024-12-16

I was not feeling well or up to the ride to ER. I decided to use this service of BCBS. Quick response, a physician that listened and it did not cost an arm and a leg. For minor issues, this is a wonderful alternative.

Online Dr.

2024-12-16

Great way to get medications perscribed without the hassle of going into the office. Signed up and was seen by the Doctor via Face Time within minutes.



Is BlueCare Safe? 🤗🙏


No. BlueCare does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 3,123 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for BlueCare Is 18.9/100.


Is BlueCare Legit? 💯


No. BlueCare does not seem legit based on our analysis. This conclusion was arrived at by running over 3,123 BlueCare User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for BlueCare Is 40.5/100..


Is BlueCare not working? 🚨


BlueCare works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with BlueCare? Post a Review




Features

The doctor will see you – anywhere, anytime! With BlueCare, a telemedicine service of Blue Cross and Blue Shield of Louisiana, you can see a doctor online 24/7, without having to take time off from work or school.

If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information and respiratory rate.

BlueCare is powered by American Well, which provides telemedicine services for Blue Cross and Blue Shield of Louisiana and its subsidiaries.

If you’re having a medical emergency, call 911.

Please note that telehealth is not for emergencies.

  Customer Service/Support
Developer:
Louisiana Health Service and Indemnity Company


Website: