MyUCDavisHealth app not working? crashes or has problems?

MyUCDavisHealth Status

Published by UC Davis Health on 2023-06-05

At UC Davis Health we’re committed to supporting you on your unique health
journey. We work hard to understand your individual perspective and to empower
you to take an active role in your care – in a way that doesn’t add
unnecessary stress to your busy life.

I have a problem with MyUCDavisHealth

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Common MyUCDavisHealth Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyUCDavisHealth app on iOS and Android devices. Solve all MyUCDavisHealth app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyUCDavisHealth iPhone Issues and Solutions

MyUCDavisHealth iOS app crashes, not working, errors
MyUCDavisHealth iOS app network issues
MyUCDavisHealth on iOS has black/white screen

MyUCDavisHealth Android App Issues and Solutions

MyUCDavisHealth has errors/crashing/not working
MyUCDavisHealth server network connectivity issues
MyUCDavisHealth has black screen

MyUCDavisHealth iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyUCDavisHealth app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyUCDavisHealth app crashes or not working on Iphone (iOS):

Close and restart the MyUCDavisHealth app on iPhone
Update MyUCDavisHealth app to the Latest Version for iOS
Uninstall and reinstall MyUCDavisHealth iPhone app
Update your iPhone to the latest iOS version

Fix MyUCDavisHealth on iPhone unable to connect to server/internet connection issues::

To resolve MyUCDavisHealth network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyUCDavisHealth black/white screen (blank screen) on iPhone:

Follow the MyUCDavisHealth iOS app troubleshooting guide Here →

MyUCDavisHealth Android App Issues and Solutions

Fix MyUCDavisHealth not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyUCDavisHealth app issues:

Force Stop the MyUCDavisHealth App
1. On android, goto "Settings" » click MyUCDavisHealth app. » click "Force Stop".

Update MyUCDavisHealth to the latest version on PlayStore

Clear MyUCDavisHealth App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyUCDavisHealth app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyUCDavisHealth.

Fix MyUCDavisHealth unable to contact server/ MyUCDavisHealth internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyUCDavisHealth » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyUCDavisHealth » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyUCDavisHealth on android.

Solve MyUCDavisHealth black/white screens issue on Android:

Follow the MyUCDavisHealth android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at UC Davis Health, developers of MyUCDavisHealth.

100% Contact Match

Developer: UC Davis Health

E-Mail: [email protected]

Website: Visit MyUCDavisHealth Website

About this app

The this app app allows you to use your existing MyChart account to manage your health information and communicate with your doctor and care team from any mobile device. We work hard to understand your individual perspective and to empower you to take an active role in your care – in a way that doesn’t add unnecessary stress to your busy life. Our secure online portal gives you the freedom to be more involved in your own health decisions in a convenient way. You can upload health and fitness data such as activity level, nutrition, sleep patterns and more. At UC Davis Health we’re committed to supporting you on your unique health journey. The this app app also allows you to integrate self-tracking programs like HealthKit into your medical record. For questions or access support, visit the UC Davis Health MyChart website or contact customer service at 916-703-HELP (916-703-4357).