Round Health Status

Last Updated on 2017-12-05 by Circadian Design

I have a problem with Round Health

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⚠️ Most reported problems ⚠️

Something else

66.7%

Connection

33.3%

24 hour clock ⏰

- Crashes and refuses to open on a daily basis

- Unable to get the app to open regularly

- Texting the times of medications as the app won't open regularly

Claire 2023-03-13

I can add medicines and doses fine, but it won’t let me log in to my account or create a new one. It pops up with a “network request error” message.

Lisa 2022-07-16

I’ve been trying to make an account on round health for days and keeps telling me there is a network problem and to try again later.

Showing 1-2 of 2 reported issues:

Common Round Health Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Round Health network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Round Health App
1. On android, goto Settings » Round Health » click [Force Stop]

Clear Round Health App Cache and Data:
1. On android, goto Settings » Apps » Round Health » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Round Health.

On android, goto Settings » Apps or Manage Apps tab.
Click Round Health » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Round Health » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Round Health