Round makes it easier to remember to take your medicine, so you can worry less,
live healthier, and be happier. This simple, beautiful app organizes all of
your medications and vitamins in one place. It provides subtle, persistent
Listed below are our top recommendations on how to get in contact with Round Health. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Round Health. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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I have been using Round found months now. I’m on several medications and some that can never be mixed together as it can very dangerous for me. I also been in a accident that has impacted my memory. So why I need help in remembering when to take my medication and help me record all the intake in my meds. So that’s when the Round App comes in. I have tried countless of others and round does have a ease about it and I liked that. But long story short it was very glitchy! I would kick me out of app at least 4-6 times before I could actually use it. Others times I just had to do a hard reset on my iPhone to make the app open. Mind you all my others 40+ apps on my iPhone give me no problems opening up. But the worse problem of all is that that app doesn’t record all the medication that I input as TAKEN! I would come back the next day and the previous day would be showing that I never took any of my medications! Even two days back would be empty! How many times have I doubled up on my medications because this app had a glitch and didn’t store my taken meds? Can’t tell you the times I told myself “I know I just took this medication a hour ago?” But ROUND says “Not taken” so I taken again! That my friends is dangerous!!! Stay away!!
I love the Round app and it’s honestly the only app I’ve been able to find that I like the design of. Most medication apps are overly complicated and don’t work for people who take a LOT of various meds. Round is perfect for me - it keeps track of medications wonderfully, and I love the timer on my as needed medication. It’s very customizable and easy to see all the information you need at a glance. I also love that the medication list is so simplistic that I can just hand my phone over to the nurse whenever they ask what medications I’m on which definitely saves time at doctors appointments. My only complaint is that the app has quite a lag to it. Especially as you add more and more medications for it to keep track of. I’d love to see the app sped up because it can be quite a hassle to be waiting and waiting for an app to load multiple times a day when I take my meds. It also has a glitch where the meds don’t line up properly which means you have to completely restart the app, which is even more annoying. I love Round SO much but if it gets any slower and crashes any more I’m not sure I’ll be able to keep using it. I hope they release an update that fixes these problems soon.
A good app to keep reminding me to take my meds. It gives multiple warnings around the time you need to take your meds, which is important for me. In the past, I’ve had just 1 alert for my meds, and if I miss that alert I forget to take them completely. My only gripe so far is that you can’t edit the dates when you need to take a medication that is not daily. For example I give myself an injection every 2 weeks. I can definitely set that I want a reminder for the shot every 2 weeks, but if I ever need to edit that reminder (like to change the dosage or the reminder window), it changes the day that I take that shot to be today. I don’t take this shot again until 8 days from now, but because I moved the window forward two hours this afternoon, Round is now prompting me to take my shot today. This means I won’t be reminded to take it in 8 days unless I change the reminder to be an “every 8 days” medication, and then change it back to an “every 14 days” medication next time I take it. At least when I had my shot reminders in my phone’s calendar app, they were on the right day.
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