OKOK·International Status
Are you having issues? Select the issue you are having below and provide feedback to OKOK·International.
problems reported in the last 24 hours
Summary of OKOK·International Problems 😠👌🔥
- App keeps shutting down after entering nickname and date of birth and height.
- Have to have a user email and password held by them to use the energizing scales and app.
- No data is kept on your phone.
- Defaults to husband's profile constantly.
- No way to delete a family member in settings.
- Privacy violation under Eurozone laws and likely other countries laws.
57 Reported Issues: 😵🆘🛟🚨📢
Nem lehet androidra let
Forgot password. Do not receive verification code so can’t login. Help
Hi OKOK. I have just purchased your bathroom scales, insert batteries and all are working as expected. I then scanned the QR code on my iphone 14 mobile ( On English page ) and downloaded the OKOK app, but the problem is, it's NOT in English but showing Chinese, so do not understand and ask, how do I get the app to convert into English !
Wachtwoord vergeten.
I've been using OKOK App since last September with no issues. This morning, however, 20/03, my OKOK App does not get beyond the load screen and keeps crashing. I have cleared cache and data, uninstalled, restarted my phone and reinstalled the App several times and it's still not working. I've reviewed
Display on scales only stays on for 15 seconds, which means app is unable to do measurements. How can I change display time on scales, or speed up the app so it reads the measurements quicker?
My scale will say 240 lbs and the app says 264. I don't know which is correct.
Не могу зарегистрироваться в приложении!!! Нет кнопки подтверждения"принять пользовательское соглашение"
okok app keeps stopping.
It's not possible to create a profile, the app is frozen after the birth date and there is not possible to write the height and continue
Hello, I Forgot Password but did not get verification Code. how can I get that, ?? kind regards, WIm
May I know what is the login ID and password????
Hi, I was disconnected. Try to login again. It says my password is invalid... I used I FORGOT MY PASSWORD. But do not receive le Code on my email. Please provide solution. Thanks
Cannot login ;Try to Forgot Password but did not get verification Code
App not syncing with health app on iPhone for many many months. I see los of folks complaining. Looks like nobody gives a shit. Sigh. Ordering new scale and throwing this one in the trash. Just got figure out how to get that data exported and re-imported. Literally just noticed right when I’m so sick I need the comprehensive data in place. What a rip off, what a disservice. But it’s china and who can you complain to? My own stupid purchase and mistake. Grrrr…self…..grrrr.
I have 2 balances. But all are not working after changed batteries.
Forgot password. Do not receive v code so can’t login. Help
Scales say 235llbs (which is 16st 7lbs) but app is registering 16st 11lbs??
I can’t log in or recover my password
I just bought a OKOK digital scale MX1923. My normal weight around 163 lbs but it shows I have 56.35 kg (124.23 lb). How can I calibrated the scale ? (after I fully charged by USB ). Thanks
Tried to login but no verification code received. Can’t use scale without logging in
The lcd display didnt show numbers
Kunt u zo snel mogelijk een oplossing geven. Dit is geen reclame voor dit merk weegschaal.
Ben wachtwoord kwijt, maar het lukt niet om een V-code aan te vragen omdat alles dan weg valt in de app.
okok has not synchronised with my Apple Health App since 8 May 2022. A settings seem to be correct on both apps. my phone is an iPhone 12 Pro and is fully updated. Please advise fix?
I had to change the batteries on my bluetooth scales now I cannot pair them
the app is not copying data to iOS health database after working well for several months. No restriction between apps was found.
The app is not syncing with iOS health app. Without this I find it useless. Thanks!
OKOK-International not syncing with Health App on iOS since April 2022. Hurry up guys, you had it working before so please fix the bug you introduced in version 2.2.X
Ok ok app is no longer synching with my apple Phone health app Please help
Have a Problem with OKOK·International? Report Issue
Common OKOK·International Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot OKOK·International app on iOS and Android devices. Solve all OKOK·International app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shenzhen Careyou Health Science and Technology Co., LTD, developers of OKOK·International.
With OKOKInternational, you can use the Bluetooth scale to check and manage various health indices for body weight, body fat, body water, muscle and etc. Though mainly used for body weight control, OKOKInternational utilizing your health indices also give you advice on everyday sport, food and sleep. OKOK Healthcare Management, an application for use with the smart Bluetooth scale, records and manages your body weight measurement results. OKOKInternational support the Apple 'Health' App, If you authorized, we can sync all weight data to you Health app.
