Contact OKOK·International

Contact OKOK International Support


Company Name:

About: OKOK Healthcare Management, an application for use with the smart Bluetooth
scale, records and manages your body weight measurement results. With this APP,
you can use the Bluetooth scale to check and manage various health indices for
body weight, body fat, body water, muscle and etc.


 
  2024-12-24

OKOK International Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: Servi Click to view

Website: 🌍 Visit OKOK·International Website

Privacy Policy: https://www.tookok.cn/license/okok/en/privacy.html

Developer: OKOK TECHNOLOGY








27 Most reported problems 😔💔

2.1 out of 5
Klaas Prins
2024-06-07

Ik gebruik mijn weegschaal bijna dagelijks en sla de resultaten van de weging wekelijks op. De uitslagen van de afzonderlijke me... Show more

Felix Cuceanu
2024-05-11

Is there a way to connect it directly with Samsung health? I definitely know I had it before, but I changed my phone and since, ... Show more

Marta
2024-03-19

The app only mesures bodyweight and BMI. I does not record and track the other health indices like body fat, V-fat, muscle weigh... Show more

Avi Stern
2024-03-14

I've jüst day before download Okok app, but I can't sign in.

Haidé María
2024-01-08

HELLO!! PLEASE HELP!!! I CANT LOG IN MY ACCOUNT AND I NEED MY STORAGED DATA OF MY FAMILY!

Magdalena Gwardys
2023-07-11

I am writing to inform you about an issue I am currently experiencing with the OKOK application that I recently installed.After ... Show more

Roos
2023-03-08

Trying to change my password but not receiving an email with the V-code please assist

Sorin Ban
2023-01-25

installed your application (OKOK-International) on a Samsung Galaxy Tab E (SM-T561) tablet with Android 4.4.4. The installation ... Show more

Greg Hardie
2022-09-02

Same problem as Madis 9/3/2022. App made me login and then forced ne to set up my account again and it has now lost all my saved... Show more

Sean
2022-08-08

downloaded the app, could not even get a login. is there a .pdf I can access, so I can at least know something?

... Show more
Kathy
2022-03-20

Like many other people, I tried to weigh myself, after having owned the scale for several months, and it required me to log in. ... Show more

Brayan Mejias
2022-03-16

I got logged out! Try the forgot password but I’m not getting the vcode. Please help

Gary Harden
2022-03-15

Love the device linking with the app, however needed to change password, now need a v code that does not get sent. Please help... Show more

Sandy Berggren
2022-03-14

Forgot my password asked to reset but needed a v code . What is that? Thanks

Christine Davies
2022-03-14

After months of using this I’ve been logged out and cannot reset my profile HAD to like other users on forum says reapply with ... Show more

Tn
2022-03-14

App not working. Password not working So I press forgot password app ask code. What code?! I’m so mad if lost all record of my w... Show more

Rajkumar
2022-03-07

Okok international app is not working to share the report to others.

Claudia
2021-08-10

No funciona la App de la báscula

Smita Asthana
2021-08-02

Hi Using After a gap of three months and it’s not getting charged. Displays bae.ful

Choo
2021-07-08

Hi, there used to have a beep sound on mobile app once i stood and completed weighing machine. I tried to search for setting to ... Show more

Lorena Hernández Toledo
2021-04-13

Quiero ver el progreso de un familiar pero no sé cómo hacerlo

DJ
2021-04-13

The weight changes from one reading to another dramatically. Any suggestions?

Madis
2021-03-09

I habe been using this weight machine for almost month. Suddenly the App asked me to login this morning, I login again and all m... Show more

Joni D
2021-01-13

I cannot get the scale to switch from kilos to pounds. When I go to connect to the app it says please use correct email yet whe... Show more

Useless! ALWAYS defaults to husband’s profile

2022-10-12

by Bev53

Awful! Spend your money on something more reliable. I have been using the app with the paired scale for a while but now it defaults to my husband’s profile constantly. I tried to correct this by tapping on my picture first before standing on the scale and as soon as I weigh myself it is back to my ... Show more

Chinese Spyware. You have been warned.

2022-10-19

by Dude Named Ben

You have this app likely because you bought their weighing scales. For NO reason other than data harvesting you have to have a user email and password held by them to use your energizing scales and app. No data is kept on your phone. It’s in their databases. There is NO functional reason for this. ... Show more

Worst Apps I have seen ever. Do not install👎

2022-10-26

by LeOPPer

This is the sloppiest app I have seen in my life. It deletes data randomly. Resetting app is a nightmare. Would not send a password to log in after it reset and deleted all data.
Most annoying feature is that whenever I open the app a pop up link to some junk advertisement covers almost the ent... Show more


Have a Problem with OKOK·International? Report Issue




Why should I report an Issue with OKOK·International?

  1. Pulling issues faced by users like you is a good way to draw attention of OKOK·International to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a OKOK·International customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using OKOK·International.


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