CA Ma Santé app not working? crashes or has problems?

CA Ma Santé Status

Published by Credit Agricole S.A. on 2023-11-14

Intuitive et sécurisée, Ma Santé c'est : - Des démarches 100% en ligne :
envoyez une photo de vos factures, décomptes ou devis, - Des consultations
gratuites avec un médecin en visioconférence, - Un accès rapide à votre
carte de tiers payant, - Un suivi de vos remboursements, - Le détail de vos
garanties expliqué simplement, - Des solutions pour vous aider à limiter votre
reste à charge : simulez vos remboursement.

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Common CA Ma Santé Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CA Ma Santé app on iOS and Android devices. Solve all CA Ma Santé app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CA Ma Santé iPhone Issues and Solutions

CA Ma Santé iOS app crashes, not working, errors
CA Ma Santé iOS app network issues
CA Ma Santé on iOS has black/white screen

CA Ma Santé Android App Issues and Solutions

CA Ma Santé has errors/crashing/not working
CA Ma Santé server network connectivity issues
CA Ma Santé has black screen

CA Ma Santé iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CA Ma Santé app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CA Ma Santé app crashes or not working on Iphone (iOS):

Close and restart the CA Ma Santé app on iPhone
Update CA Ma Santé app to the Latest Version for iOS
Uninstall and reinstall CA Ma Santé iPhone app
Update your iPhone to the latest iOS version

Fix CA Ma Santé on iPhone unable to connect to server/internet connection issues::

To resolve CA Ma Santé network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CA Ma Santé black/white screen (blank screen) on iPhone:

Follow the CA Ma Santé iOS app troubleshooting guide Here →

CA Ma Santé Android App Issues and Solutions

Fix CA Ma Santé not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CA Ma Santé app issues:

Force Stop the CA Ma Santé App
1. On android, goto "Settings" » click CA Ma Santé app. » click "Force Stop".

Update CA Ma Santé to the latest version on PlayStore

Clear CA Ma Santé App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CA Ma Santé app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CA Ma Santé.

Fix CA Ma Santé unable to contact server/ CA Ma Santé internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CA Ma Santé » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CA Ma Santé » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CA Ma Santé on android.

Solve CA Ma Santé black/white screens issue on Android:

Follow the CA Ma Santé android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Credit Agricole S.A., developers of CA Ma Santé.

100% Contact Match

Developer: Crédit Agricole S.A.

E-Mail: [email protected]

Website: Visit CA Ma Santé Website

85.71% Contact Match

Developer: AG2R LA MONDIALE

E-Mail: [email protected]

Website: Visit AG2R LA MONDIALE Website

About this app

Ma Santé est dédiée aux assurés adhérents au contrat collectif Frais de santé souscrit par l’employeur auprès de Crédit Agricole Assurances. Téléchargez Ma Santé pour les découvrir. - Et plein d'autres services !