Magic Earth Navigation & Maps Status
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39 Problems reported in the last 24 hours
📋 9 Reported Issues:
Geen downloaded maps - kaarten offline te zien na opstarten van update.
The app is crashing, black screen on CARPLAY on pay version
Magic Earth cannot find or list Costco in Clermont FL.
Since last update the top of the screen is no longer the direction you travel in, but left or botom is...
I downloaded this app to specifically use the truck function for my camper, in particular setting the height to avoid low bridges. To test it out I programmed in a route with a known low bridge, 3.3m, and set my truck height to 3.5m (30cm above my actual height). The Magic app navigation still gave me the route via the low bridge. Have I made a setting mistake, or is this a known app direction issue. Thanks. Really wanting to use this.
Magiyearth is freezing few seconds each single second... Tried to reinstall it. It s even worse... Android making it to fail?
Hi, I may have caused this problem myself. But the option to "prefer external storage" ie "Maps Location" under the "General" tab in Settings doesn't show up anymore. What happened is I copied the SD card contents onto my computer (which could read the SD card fine) when my Moto G7 Power said the card was corrupted and needed reformatting. After making the backup, and using the phone to reformat the card, I copied everything under the /Android/data/com.generalmagic.magicearth directory from the backup to the SD card, on my computer, and then put it back in the phone. Now, the app no longer sees the maps as downloaded, and if I download maps they go to internal storage (plus: that option is missing in the settings). I thought about uninstalling the app and reinstalling, but it came with the OS (/e/ OS) and can't be uninstalled. Is there any way for me to get the app to start using the SD card again, short of reinstalling everything? Thanks in advance, Tim Murphy
The map keeps giving me obviously wrong directions that are so far off and add on HOURS to the total distance... Like I'll put in 2 towns 10miles apart and it will go out of its way to rout around the state to make it a 5hour drive lol. And I reset to the original app settings, no parameters.
I’ve got an android radio in my car with Magic Earth on it. I use it off line. It worked fine until the last update of the maps (last week). The’re on a SD card and the update is first done on my android phone en then copied to the sd card of the android radio in my car (my auto android is very slow). Everything works fine, but the next day the cards seem to have disappeared from the sd card and i can’t plan any route anymore. I’ve copied the card three time to the sd card and every time they disappear. I live in the Netherlands and we want to travel to the south of France Friday night. Can you help to solve the problem? Thanks in advance
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Common Magic Earth Navigation & Maps Problems & Solutions. Troubleshooting Guide
Table of Contents:
- Magic Earth Navigation & Maps iPhone Issues and Solutions
- Magic Earth Navigation & Maps iOS app crashes, not working, errors
- Magic Earth Navigation & Maps iOS app network issues
- Magic Earth Navigation & Maps on iOS has black/white screen
- Magic Earth Navigation & Maps Android App Issues and Solutions
Contact Support
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Magic Earth Navigation & Maps Website
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Developer: General Magic
‼️ Outages Happening Right Now
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May 29, 2026, 02:17 PMa AndroidOS user from Offingen, Germany reported problems with Magic Earth Navigation & Maps : Not working
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May 28, 2026, 02:17 PM
a AndroidOS user from Sydney, Australia reported problems with Magic Earth Navigation & Maps : Not working
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May 14, 2026, 11:46 AM
a iOS user from Grantham, United Kingdom reported problems with Magic Earth Navigation & Maps : Connection
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Apr 04, 2026, 08:26 AM
a iOS user from Batley, United Kingdom reported problems with Magic Earth Navigation & Maps : Crashes
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Apr 01, 2026, 12:46 PM
a AndroidOS user from Windach, Germany reported problems with Magic Earth Navigation & Maps : Not working
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Mar 20, 2026, 12:45 PM
a AndroidOS user from Munich, Germany reported problems with Magic Earth Navigation & Maps : Not working
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Mar 10, 2026, 01:30 PM
a Windows user from Northampton, United Kingdom reported problems with Magic Earth Navigation & Maps : Not working
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Mar 09, 2026, 02:52 PM
a AndroidOS user from Dortmund, Germany reported problems with Magic Earth Navigation & Maps : Not working
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Mar 07, 2026, 01:54 PM
a AndroidOS user from Zschopau, Germany reported problems with Magic Earth Navigation & Maps : Not working
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Mar 07, 2026, 01:53 PM
a AndroidOS user from Zschopau, Germany reported problems with Magic Earth Navigation & Maps : Crashes
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