U-M Magic Bus app not working? crashes or has problems?

U-M Magic Bus Status

Published by The University of Michigan

U-M Magic Bus, your guide to campus bus travel at the University of Michigan.
Plan a trip, find a bus route, track your bus, and get real-time bus arrival
information on your mobile device.

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Common U-M Magic Bus Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot U-M Magic Bus app on iOS and Android devices. Solve all U-M Magic Bus app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

U-M Magic Bus iPhone Issues and Solutions

U-M Magic Bus iOS app crashes, not working, errors
U-M Magic Bus iOS app network issues
U-M Magic Bus on iOS has black/white screen

U-M Magic Bus Android App Issues and Solutions

U-M Magic Bus has errors/crashing/not working
U-M Magic Bus server network connectivity issues
U-M Magic Bus has black screen

U-M Magic Bus iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever U-M Magic Bus app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix U-M Magic Bus app crashes or not working on Iphone (iOS):

Close and restart the U-M Magic Bus app on iPhone
Update U-M Magic Bus app to the Latest Version for iOS
Uninstall and reinstall U-M Magic Bus iPhone app
Update your iPhone to the latest iOS version

Fix U-M Magic Bus on iPhone unable to connect to server/internet connection issues::

To resolve U-M Magic Bus network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix U-M Magic Bus black/white screen (blank screen) on iPhone:

Follow the U-M Magic Bus iOS app troubleshooting guide Here →

U-M Magic Bus Android App Issues and Solutions

Fix U-M Magic Bus not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent U-M Magic Bus app issues:

Force Stop the U-M Magic Bus App
1. On android, goto "Settings" » click U-M Magic Bus app. » click "Force Stop".

Update U-M Magic Bus to the latest version on PlayStore

Clear U-M Magic Bus App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "U-M Magic Bus app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch U-M Magic Bus.

Fix U-M Magic Bus unable to contact server/ U-M Magic Bus internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click U-M Magic Bus » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got U-M Magic Bus » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch U-M Magic Bus on android.

Solve U-M Magic Bus black/white screens issue on Android:

Follow the U-M Magic Bus android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The University of Michigan, developers of U-M Magic Bus.

92.31% Contact Match

Developer: The University of Michigan

E-Mail: [email protected]

Website: Visit U-M Magic Bus Website

56.25% Contact Match

Developer: Education Iron Media

E-Mail: [email protected]

Website: Visit Education Iron Media Website

About this app

The application uses data provided by University of Michigan – Transportation Services and its bus tracking system over your device's WiFi or cellular network connection. Plan a trip, find a bus route, track your bus, and get real-time bus arrival information on your mobile device. Click on the University of Michigan system map, select a route, and see where your bus is in real time. Magic Bus riders have real-time bus information at their fingertips for the first time. U-M Magic Bus, your guide to campus bus travel at the University of Michigan. Save your favorite bus stop on UMMagicBus for quick bus arrival information. Receive rider alerts and detours on your device, before you head out the door. Enter your starting location and destination to access fast trip planning. Traveling by bus has never been this easy!