Google Earth app not working? crashes or has problems?

Google Earth Status

Published by on 2023-11-29

Explore the whole world from above with satellite imagery, 3D terrain of the
entire globe, and 3D buildings in hundreds of cities around the world. Zoom to
your house or anywhere else then dive in for a 360° perspective with Street
View.


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problems reported in the last 24 hours

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Most reported problems

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80.0%

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60.0%

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Reported Issues: 4 Comments

By Roger   1 year ago


In Google Earth. Trying to open My Places on new computer. The My Places column is empty. I cannot access any of the files that I had created on my old computer (Windows 7). Computer shop suggested that I download the backup drive to this new computer (windows 10), no luck. Tried transferring KMZ and KML files directly. It worked but I have several thousand files to transfer and I am not sure they are all on the backup drive or if that is even the correct process. These files were accessible immediately when I opened Google Earth on my last computer when it was new and I was transitioning from the old one. How do I access my old MyPlaces files?

By Leonard Larcombe   1 year ago


I bought Earth on Microsoft and it says no connection so doesn't work.

By Kathy   1 year ago


Just won’t work…..no graphics…..

By Lisa Welch   2 years ago


Trying to do a search, just not working at all !!!


Common dislikes about Google Earth app

- Countries like China, Russia, and North Korea are not 3d

- Maps don't update

- Image quality and resolution is poor

- Can't adjust any type of visual settings

- Impossible to tell one country/state from the next with the impossibly thin tan line separating everything



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Common Google Earth Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Google LLC, developers of Google Earth.


100% Contact Match

Developer: Google LLC

E-Mail: [email protected]

Website: Visit Google Earth Website

60% Contact Match

Developer: Google LLC

E-Mail: [email protected]

Website: Visit Google LLC Website



About this app

See the world from a new point of view with Voyager, a collection of guided tours from BBC Earth, NASA, National Geographic, and more.  Explore the whole world from above with satellite imagery, 3D terrain of the entire globe, and 3D buildings in hundreds of cities around the world.  Zoom to your house or anywhere else then dive in for a 360° perspective with Street View.  And now, visualize the immersive maps and stories you've created with Google Earth on web on your mobile device. 



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