Earthmate Status
Published by DeLorme on 2023-10-31 Pair your inReach® satellite communication device with the Earthmate® app to
get all the features you need to send and receive text messages, navigate and
stay connected during your outdoor adventures. It’s perfect for planning,
tracking and sharing your trip anywhere around the globe.
Are you having issues? Select the issue you are having below and provide feedback to Earthmate.
problems reported in the last 24 hours
Reported Issues: 5 Comments
By me 8 months ago
Same as other user. "Internal Error: An unexpected error occured". Updated phone, turned it on/off, turned inreach on/off, unpaired, repaired, logged in, logged out and it doesnt work > I get an internal error when syncing via android earthmate app. I can see the inreach mini and even send messages via the app but the sync says "internal error".
By kelly miller 10 months ago
I get an internal error when syncing via android earthmate app. I can see the inreach mini and even send messages via the app but the sync says "internal error". I have synced via the windows app but I would like to have the option to sync via the earthmate app , too.
By michael reilly 1 year ago
horribly difficult to use and when inquiring thru customer service link re:frozen screen the auto reply is "sorry we cannot reply". from some crazy reason need to use several different sites/apps to operate and none work. wish i had known what a lousy setup/product this is prior to purchase, now im stuck with expensive non-working unit. garbage
By Anique van Walsum 1 year ago
Hai, i have bought an inreach mini 2 and want to use Earthmate. I subscribed and have a satellite subscription but I can’t log in because it says I have no access to earthmate abonnement. When I try to connect the displayed Garmin inreach it doesn’t work either. I do have connection with my phone and the inreach mini and I do have a account. Tried with a new log in but also not successful. We are leaving saterday for a big hike and need it working by then. Can you help me out? Best regards, Anique van Walsum
By sharon tsetong 1 year ago
When I try to sync the INREACH with the earth mate- it says “log on error” “The internet connection appears to be offline “
Common dislikes about Earthmate app
- Inreach not linking up properly to phone
- Bluetooth connection to InReach device is dropped by the app frequently
- Unintuitive for creating routes and waypoints and syncing to other devices or to the Garmin website
- Difficult to import and export gpx files
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Common Earthmate Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Earthmate app on iOS and Android devices. Solve all Earthmate app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DeLorme, developers of Earthmate.
100% Contact Match
Developer: DeLorme Publishing, Inc.
E-Mail: [email protected]
Website: Visit Earthmate Website
Pair your inReach® satellite communication device with the this app® app to get all the features you need to send and receive text messages, navigate and stay connected during your outdoor adventures. To access the 100% global Iridium® satellite network for live tracking and messaging – including SOS capabilities – from the this app app, an inReach device with active satellite subscription is required. By pairing your mobile device (via Bluetooth® technology) with inReach, the this app app turns your mobile device into a true satellite communication, GPS navigation and safety tool. You can plan your adventures from your account on the Garmin Explore™ website, wirelessly sync them to your smartphone or tablet, and then save all your trip data and maps with unlimited cloud storage. It’s perfect for planning, tracking and sharing your trip anywhere around the globe. Continued use of GPS running in the background can dramatically decrease battery life. Don't forget to stop tracking.
