BRB Status

Last Updated on 2024-11-27 by BRB Banco de Brasilia S/A

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Common BRB Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BRB app on iOS and Android devices. Solve all BRB app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BRB iPhone Issues and Solutions

BRB iOS app crashes, not working, errors
BRB iOS app network issues
BRB on iOS has black/white screen

BRB Android App Issues and Solutions

BRB has errors/crashing/not working
BRB server network connectivity issues
BRB has black screen

BRB iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BRB app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BRB app crashes or not working on Iphone (iOS):

Close and restart the BRB app on iPhone
Update BRB app to the Latest Version for iOS
Uninstall and reinstall BRB iPhone app
Update your iPhone to the latest iOS version

Fix BRB on iPhone unable to connect to server/internet connection issues::

To resolve BRB network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BRB black/white screen (blank screen) on iPhone:

Follow the BRB iOS app troubleshooting guide Here →

BRB Android App Issues and Solutions

Fix BRB not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BRB app issues:

Force Stop the BRB App
1. On android, goto "Settings" » click BRB app. » click "Force Stop".

Update BRB to the latest version on PlayStore

Clear BRB App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BRB app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BRB.

Fix BRB unable to contact server/ BRB internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BRB » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BRB » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BRB on android.

Solve BRB black/white screens issue on Android:

Follow the BRB android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BRB Banco de Brasilia S/A, developers of BRB.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit BRB Website

Privacy Policy: https://novo.brb.com.br/politica-de-privacidade/

Developer: BRB Banco de Brasilia S/A

100% Contact Match

Developer: itisbrb

E-Mail: [email protected]

Website: 🌍 Visit brb Website

About this app

Tenha o controle das suas finanças, investimentos e cartão de crédito em um só lugar com toda a praticidade e tecnologia que o banco this app desenvolveu pensando em você. Com o aplicativo, você pode realizar pagamentos, pix, consultar os seus saldos, extratos e muito mais. Instale o nosso APP this app Mobile e tenha diversas facilidades na palma da sua mão. Baixe agora e abra a sua conta no app this app Mobile e usufrua de todas essas facilidades. Mais informações no nosso site: novo. this app. com. *O limite dos cartões de crédito são determinados após análise de renda e o valor pode variar a cada caso.